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Don't build chatbots. Design conversations.

Don't build chatbots. Design conversations.

Twyla brings together the best of Machine Learning and Natural Language Processing technologies to drive your customer support into a new era. Twyla (re)builds your support knowledgebase for you in a conversational format. By integrating Twyla with your existing platform you enable it to learn from your agent/customer live chats. We integrate with most major cloud Helpdesk and Live Chat solutions, like Zendesk, Salesforce and Liveperson. So no new processes or software. Twyla is Software as a Service and so comes at a monthly subscription cost, with no up-front setup or installation fees.

Unlike most startups in the Machine Learning/Natural Language space we are not focused on tickets or knowledgebases but rather the conversations themselves. We believe in using real human interactions to drive more meaningful chat bot interactions.
Founder Twyla. • Worked at @AOL, @Razorfish • Studied at @University of Bath, @King David High School
Founder Twyla., @Twyla • Worked at @Deutsche Bank, @Fleishman-Hillard • Studied at @University of Bath

Conversation Designer

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German-speaking Conversation Designer

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Conversation Design Intern

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