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Troops helps teams that use Salesforce and Slack run more effective sales processes

Manager, Sales Development

$120k – $130k • 0.01% – 0.1%
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Troops is a SaaS platform that deeply integrates Salesforce and Slack to help teams run more effective sales process, foster collaboration, and drive more revenue. We're a Series B company with $20MM+ in funding from top VCs like First Round Capital, Aspect Ventures, Next View Ventures, Felicis Ventures, Slack, and more.

We have a close relationship with Slack and power sales process at over 200 companies including DoorDash, Hearst, WeWork, Slack, Intercom, Glassdoor, and more.

In 2017, we were selected to be in Bloomberg’s list of 50 most promising startups out of a field of 50,000 companies. The last time this list was created 8 years ago, other companies selected included Evernote, Spotify, Etsy, Zynga, Palantir, and Twitch. That selection of companies would have been the second-best performing VC portfolio of all time


You'll be leading a team of 5 outbound-focused BDRs that will grow to 10+ in the next 12 months, and responsible for their onboarding, continuous development, and helping craft messaging and go-to-market strategy.

The BDR Manager role at Troops is highly autonomous and best suited to someone who is not only a successful coach and day-to-day manager, but also someone who wants to and has the acumen to build go-to-market strategy, messaging, quota structure, and truly build and lead an entire arm of the organization.

You'll work collaboratively with our Sales Operations, Sales, and Marketing leadership to attack and expand into new accounts as the tip of the Troops spear. Our CRO, Roque Versace, was one of the first 200 employees at Salesforce and a long-time VP there, and went on to build the revenue team at Mashery, which was acquired by IBM for $250MM, and our Head of Growth and co-founder, Scott Britton, was selected to Forbes 30 Under 30 for Enterprise Technology.


• 3+ years of combined sales experience as a BDR, AE, manager, etc
• High degree of operational proficiency with Salesforce
• Bachelor's Degree from a strong public or private university
• Previous, non-transactional SaaS experience (complex sales cycle preferred)


• Has previously been a BDR Manager or at least an AE/BDR Team Lead
• Operationally proficient with SFDC; comfortable with building reports and dashboards and quickly navigating through data to draw insights
• Is good at being a motivator and positive culture force for the team
• Enjoys and is passionate about the art and science of sales; conversant in 2-3 sales methodologies and has read a few sales books.
• Excellent at running complex sales campaigns: We are selling a product that tells companies how to improve how they sell, so we have to be world class sellers as well
• Excited by uncertainty; we're entering a high growth phase with a geographically distributed team and are constantly iterating on our strategy


• Manage 5 BDRs on a day-to-day basis
• Build a pipeline and hire for new BDRs as we grow and existing BDRs get promoted
• Participate in leadership meetings with sales, marketing, CS, and with the founders to set sales strategy and alignment
• Devise new messaging and strategies for breaking into new accounts
• Report on and leverage metrics such as conversion rates, unconverted pipeline, missed contacts and leads, activity levels, pipeline generation, and more
• Create and revise quota structure and overall go-to-market strategy and segementation

Meet your team

People you would work with in this role
Co-Founder at Troops.ai. Formerly BD at SinglePlatform.

Medical, Dental, and Vision Insurance

Parental Leave

Flexible Work-from-Home

Unlimited Vacation

Pre-Tax Commuter Benefit

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