Avatar for TravelShack

Travel Activities Planning & Booking

Customer Sales & Service for Hawaii Activities Booking Website

$0k – $80k • 0.0% – 1.0%
Apply now
We are a fast-growing internet startup in the tours & activities booking space, inspiring and making it easier for Hawaii travelers to do more on their trip.  This is an exciting opportunity to join a small team with significant market traction and exciting growth plans for Hawaii and beyond.

We are looking for customer sales and customer service support. You will be helping travelers book memorable experiences in Hawaii through our website and by phone. As a modern travel agent/concierge, you'll become intimately familiar with our high quality and often world-famous activities, experiencing many of them yourself. You will help identify ways to improve the customer experience and our processes, based on your engagement with users pre- and post-booking and with our activity providers. There is significant growth opportunity, including serving in a leadership role and possibly taking on other roles (e.g., marketing, vendor relationships, activity content management).

We prefer someone who lives in Hawaii or has a strong connection to Hawaii and would be open to moving here this year. Initially it would be a virtual role, part-time or full-time (negotiable).

Critical Qualities:
- Loves travel planning and logistics
- Enjoys helping people
- Strong attention-to-detail and organizational skills
- Clear, professional, and friendly communication skills (email, phone, live chat, and possibly in-person with our activity providers)
- Self-motivated and effective independent worker
- Takes initiative and comfortable working in small startup environment
- Willing to learn on one's own and wear multiple hats (possibly marketing, vendor sales, website content writing, etc.)
- Professional and down-to-earth team member

Ideal Qualities:
- Experience with eCommerce / booking websites
- Tourism / hospitality industry experience, especially in Hawaii
- College degree


TravelShack at a glance

Travel Activities Planning & Booking

TravelShack focuses on E-Commerce, Online Travel, Online Reservations, and Tours & Activities. Their company has offices in San Diego and Hawaii. They have a small team that's between 1-10 employees.

You can view their website at https://www.travelshack.com

More jobs at TravelShack

View all jobs

Digital Marketer

Similar jobs to Customer Sales & Service for Hawaii Activities Booking Website at TravelShack

Avatar for reflect
An integrated platform to power the best mental health care