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Senior Product Manager - Large Transactions

£70k – £120k • 0.01% – 0.01%
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We’re looking for a Senior Product Manager - Large transactions to join our growing team in London office. This role is a unique opportunity to set new standards for sending large transactions for consumers, freelancers and small businesses - you'll have a tremendous impact on TransferWise’s mission and grow into an unstoppable product leader.

Your mission:

Working alongside and coaching a Junior Product Manager, you’ll own the following challenges:

You'll be setting new standards for consumers, freelancers and small businesses sending large transactions. Delighting hundreds of thousands of customers making some of the most important financial transactions in their life.
You'll make people realise how much money they would lose using their bank for such large transactions. You’ll figure out distribution, support affiliation deals and test other avenues to grow the amount of new customers doing large transactions.
You'll figure out what’s preventing consumers and businesses to choose TransferWise for such large transactions in order to inform the plans of the team.
Ensure our Product Marketing makes people feel comfortable to start saving with us. You’ll address concerns to hold large amounts of money with TransferWise. Not just by changing the Product Marketing to such customer, but the underlying reality which drives their concerns.
Large transaction customer are the most operationally intensive customers due to anti-money laundering regulation and other Enhanced Due Diligence (EDD) concerns. You’ll work closely with the EDD team to figure out how to mitigate risks while offering the most clear and convenient experience to customers.
Iterating on our transaction flows to reach new levels of convenience and transparency when doing large transactions. You are able to deal with very complex UX and ambiguous customer expectations.
You’ll get very familiar with the economics of those transfers, identify and prevent costly customers behaviours. You’ll help reduce the cost of those transactions in order to offer a cheaper price.
Working with geographical teams to increase our ability to offer large transactions in the world.
Working with designers, developers & analysts you’ll enable the team to make informed decisions and inspire to the highest standards of execution. Leading this horizontal team, you’re comfortable working on various subjects at the same time. You encourage your team to not rely on other teams to move such problems.

The role will give you the opportunity to:

Work on one of the biggest levers of the mission. We are able to reduce our prices by scaling the volumes of money we move. Large transactions are a key contributor to this.
Choose your path to impact - we’re not here to tell you what to do. You’ll get your team to a vision of its own. You’ll prioritise the biggest problems to solve and design the best ways to solve them within your team. You’ll obviously get direct feedback from smart people across the company but you will keep the freedom to make your own calls, take risks and learn.
Enjoy flexibility in when and where you work from. It’s all about your impact on the mission.
Travel to other offices as much as you want to solve the problems at hand.
Autonomy - be empowered to fix any problem for the customer without asking permission.
Grow as a leader - scale your team by inspiring engineers to join and work on TransferWise’s mission. Growing your first junior product manager into a fully independent and high impact product manager (without telling them what to do). After demonstrating your ability to move the mission, you’ll start to coach more junior peers to do the same.

A bit about you:

You are a multiple years of experience as a Senior Product Manager and you have a strong track record of moving KPIs significantly. You can measure your impact smartly and get down to why things have moved.
You have a track record of delivering excellent user experience on Web, iOS and / or Android.
You have a very strong technical understanding so that you can help your team prioritise technological investments, tech debt reduction, bugs and new features.
You eat analytics for breakfast (ie. Google Analytics, Mixpanel etc.) enabling the team to measure its progress across all platforms. You have experience running complex A/B tests to improve the conversion funnel.
You are able to get the team to dream big, align on a commonly agreed vision and draw a clear a path to get there. You can get the team to set its own performance target. You do not waste your time with vanity metrics. You have experience of growing another product person or an analyst.
You’re not afraid of being a true lead, helping your team with hiring, learning skills you don’t know today to unblock things everywhere needed. You don’t stick to a “by the book” product manager role definition. You get it done

Some extra skills that would be awesome:
Past experience working on large financial transactions.
Development skills.
You have a strong sense of UX and a strict attention to UI details.
Design skills are a clear bonus.
What we offer in return:

Meet your team

People you would work with in this role

Gregory Talon

Avatar for Gregory Talon
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Parental leave

Stock option package

Flexible working

Free breakfast and weekly team lunches

Pet friendly office

+9 more

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