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Text your customers like a human - SMS marketing, sales and support for business

Head of Product

$110k – $150k • 0.1% – 1.0%
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Tone is creating a future where people can text with the brands they love. Our technology provides over 1300 online stores with their very own team of SMS live agents that use AI to quickly answer questions, provide suggestions, offer discounts, and make shoppers feel special!
We are a small group of entrepreneurs who love helping other entrepreneurs grow their online businesses. We treat our clients like family, and we are looking for an inspired product manager to help us create an unparalleled experience for them! Excited by crazy growth? Able to wear many hats? Then let’s start the conversation!

The Job

  • Be the absolute first product manager at a company that's growing fast
  • Collaborate with founders and team members to redefine our brand and our in-app client experience
  • Develop a data-driven practice around discovering business opportunities, turning them into new products and features, and coordinating successful rollouts
  • Be the single source of truth for our product interaction data.
  • Work hand-in-hand with marketing and sales teams to continually craft our story and how/where we tell it
  • Work with designers to develop customer experience journeys, storyboards, and user flows to articulate product experience vision
  • Build the product team from the ground up


  • Have 3+ years experience as a software product manager
  • Have a strong track record of making products that fuel growth
  • You are extremely quantitative, analytical and thrive on answering the question: "what's happening and why"
  • Want to be at the forefront of the next revolution in commerce
  • Are a team player who wants to help your colleagues succeed

Bonus Points (not required)

  • Front-end engineering skills
  • Marketing experience
  • Experience running an online store

Our Benefits

  • Unlimited vacation
  • Full medical, dental, and vision plans
  • 25-75% off discounts at over 1200 online stores nationwide - holiday shopping = handled ;)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that changes the way people shop online.

Meet your team

People you would work with in this role
CTO @Tone. Past: COO @Fortified Bicycle Director @ @Undercurrent, @Quirky, @Infor Maker of hardware and software, adviser to big and small companies.

Luke Dahill

Avatar for Luke Dahill
I'm most skilled at building Python and Node apps, though I’m happy to get my hands dirty with server setup, front-end debugging, and release planning.

Healthcare benefits

Full health, dental, and vision coverage with various plans to choose from

Equity benefits

Flexible schedule

Autonomy to work from home multiple times per week

Unlimited vacay

Company events

Exclusive discounts

30-70% off at our 1300+ retail partners

Tone at a glance

Text your customers like a human - SMS marketing, sales and support for business

Tone focuses on SaaS, E-Commerce, SMS, and Digital Marketing. Their company has offices in Boston. They have a small team that's between 11-50 employees. To date, Tone has raised $1.7M of funding; their latest round was closed on June 2019.

You can view their website at https://tonemessaging.com/ or find them on LinkedIn.

More jobs at Tone

View all jobs

Senior Software Engineer

Software Engineer

Sales Development Representative

Head of Marketing

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