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Risk rethought. Opportunity realized.

Partner Success Associate

$65k – $90k estimated
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TheGuarantors is a Fintech company providing innovative insurance products and financial solutions for residential and commercial real estate professionals as well as their residents and tenants.

At TheGuarantors, our mission is to unlock opportunity and financial advantage for everyone involved in residential and commercial leasing. We work at the intersection of real estate, finance, insurance, and technology to develop innovative solutions that reduce risk and uncertainty in the leasing process when it comes to renting spaces.

Your job:
A Partner Success Associate should be tech-savvy, understand current real estate trends, and have strong client service skills. In your role, you’ll work closely with the Residential Sales Team, supporting clients with daily tasks. Strong presentation skills are a requirement. The ideal candidate is a self-starter who works well cross-functionally and can operate under pressure while balancing competing priorities. If you have a strong performance track record, we want to hear from you.

Responsibilities:
- Service and support existing and new clients
- Daily in-person and virtual presentations with leasing agents and property managers
- Educate clients on our products and ensure full understanding, helping to answer any questions via the phone, email, or in-person
- Ensure client accounts are optimized
- Meet or exceed assigned quota on a monthly basis
- Work from a queue, retain, and grow accounts

Requirements:
- Self-starter, must be able to take initiative
- Must feel comfortable presenting in front of large and small groups
- Previous L&D or facilitation experience, preferred
- Professional maturity and business acumen
- Passion for sales and client service
- Strong written, verbal, and presentation skills
- Ability to work under pressure, organize, and prioritize responsibilities and client requests

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