Thank you for looking at this great opportunity to join with a world-class Managed Services Provider with an outstanding record of success and customer satisfaction! This role requires strong people and people management skills. You must be fair, encouraging, firm, concise, and empowering as you will be the Team Lead for our Account Managers. You are managing the managers, and you will need to have prior experience managing teams. A strong working knowledge of infrastructure support, technology products and technology projects is also an absolute requirement. You are key person in the organization and as such command a salary commensurate with these high level responsibilities. The role sits in the heart of NYC, so you will need to be local or within a commutable distance and be able to be in the office on a daily basis.