Operations and Production Manager

$70k - $80k • No equity
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The Operations Manager is a key team member responsible for managing our direct to consumer reward distribution as well as launch and manage our new branded consumer products line. We are looking for a smart, analytical, and innovative leader who can help support ecommerce and retail operations in a scalable way that will support rapid growth as well as our long-term business strategy. This position offers an opportunity to make a significant impact on our fast growing consumer products initiative. The Operations Manager will lead all phases of production operations including: quality control, compliance, sourcing and warehouse/3PL operations. The Operations Manager will be responsible for annual budget planning and execution. They will report to the VP of Finance / Ops.

A successful candidate possesses good business judgment, supply chain experience, and strong skills in working collaboratively and cross-functionally. This individual will be a strong people manager with the ability to effectively manage managers/supervisors with varying levels of experience. The position requires an individual who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.

You will:
Manage 3PLoperations and be accountable for achieving all productivity and
quality targets

Develop and manage scalable internal SOPs and training, as well as external-facing documentation and messaging.

Maintain full working knowledge of the inventory platform

Management of operations functions in line with Company goals

Accountable for all budgetary management and cost control in relation to Operations

Headcount and capacity planning to achieve maximum productivity and meet KPIs

Oversight of inventory, sourcing and procurement

Responsible for Inventory Management including accuracy, losses and damages

Responsible for volume management

Responsible for all People Management activity in relation to Operations headcount

Contract negotiations and vendor relationships

You have:
Bachelor’s degree

Consumer Products and/or Retail Experience (3-5 years experience)

3PL experience

End-to-End Supply Chain Knowledge (transportation, warehouse/distribution,
ERP and logistics software, customer relations & compliance, budget creation & management)

Strong technical skills: proficient in Warehouse Management Systems,

FishBowl or similar systemKnowledge of Lean and Six Sigma methodologies

Previous experience in managing a team

Experience negotiating contracts

Previous experience working in a global structure

Start up experience preferred but not required

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