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Integrated Software to Run Your Entire Business - CRM, Projects, HR & More

Customer Support

$9k – $10k • No equity
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TeamWave is an "all-in-one" business productivity platform. Thousands of small businesses use TeamWave to manage sales, projects, clients and team.

As a Customer Support Executive, your goal is to keep our customers happy and engaged so that they are using our software to achieve their desired business outcomes.
The ideal candidate will have impeccable relational skills and will be responsible for providing an excellent customer service experience.

This is a 100% REMOTE job so you can work from home.

Responsibilities

  • Proactively on-board all customers and deeply understand their needs in order to best align our software to their goals
  • Email/Helpdesk (and occasionally call) customers worldwide not just to help them with their questions, but to preemptively and proactively identify and resolve issues.
  • Host Webinars & Demos

Qualifications

  • Experience in SaaS Customer Support
  • Strong written and verbal communication skills
  • Detail oriented and analytical

Meet your team

People you would work with in this role

Work from anywhere!

We are a 100% remote company, so you have the option to work from home or anywhere else you are comfortable with.

TeamWave at a glance

Integrated Software to Run Your Entire Business - CRM, Projects, HR & More

TeamWave focuses on CRM, Project Management, Small and Medium Businesses, and Productivity Software. Their company has offices in India and United States. They have a small team that's between 11-50 employees.

You can view their website at https://teamwave.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt.

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