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Build Chatbots for your business. They will talk on your behalf.

Lead Product UI/UX Designer

₹6L – ₹12L • 0.0% – 0.1%
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Tars is a DIY platform where businesses can create chatbots and use them for different use cases like lead generation, lead qualification, customer support automation, learning and development, etc.. We work with companies like Bajaj Finserv, Indiamart, Cars24, Montana and Indiana State Govt., and a lot of small and medium sized businesses, helping them create a better user experience with chatbots.

We are a small knight team in Bangalore, driven by technology and innovation to solve real world business problems for our customers.

We are actively looking for a UI/UX Designer to Lead and upgrade the User facing experience of the Product. You will work on improving the visual design and feel of the product and overall experience of using the product for the end user. The work you do will bring direct and measurable value to the users of the product.

All of our tech is currently Web based, i.e.. No Native Desktop or Mobile Apps.




Requirements:

- An ideal UI/UX Designer would have minimum 1-1.5 years of experience building UI and UX for real world products on the Desktop/Mobile Web
- General problem solving attitude and willingness to understand problems at a deeper level and come up with creative solutions
- Good knowledge of Prefered Design Tools of your choice e.g.. Adobe Photoshop, Illustrator, Sketch, Invision, Marvelapp, zeplin, webflow etc..
- We have a chatbot product which is inherently Conversational in nature, So UX Writing is a big part of the Job Description.
- Conversational (Messaging) UI Design is a big part of our product and some previous exposure to this or willingness to learn is a big plus
- Gathering and evaluating user requirements, in collaboration with product managers and engineers
- Ability to Illustrate design ideas using storyboards, process flows and sitemaps
- Designing graphic UI elements within the chatbot Conversational UI
- Knowledge about web technologies HTML/CSS or Open to learn them is a big plus.
- Great interpersonal & communication skills, Team Player and all that Jazz.



What you will be working on:

- You'll also be responsible for driving visual design across product and marketing
- You will be leading everything Design in the company and will end up making a consistent Design system and a Brand language used by rest of the Organization
- You will be helping us build a lean and consistent brand identity that's rich in character and still highly functional.
- You will also be making the Documentation about brand language which can be shared across the org to keep the brand identity consistent
- You will be working on TARS chatbot web UI to improve the experience and bring delight for the end-user
- Building design improvements in the chatbot web UI to increase user engagement
- Building the design and UX of new types of input UIs in TARS chatbot web UI
- Making design and UX improvements in the TARS chatbot builder tool which will enable the Bot Makers to use the builder more easily and effectively
- Understand the problems that users are facing while making their chatbot in the tool, and come up with creative solutions to those problems
- Occasionally Talking directly to the users on live chat support to understand some UX or Design problem and take their feedback to improve the Product Design
- Come up with your own ideas and experiences, which will have a direct impact on the value that the users are expecting from the product
- Based on what works, you will experiment with, measure and document strategies that help us increase design effectiveness. You will be a critical part of helping us enhance our customer retention, expansion and referrals.



What we are looking for:

- You are in this because you enjoy building beautiful design and delightful experiences for users.
- Curiosity and willingness to understand the problems and pain points of the users and come up with creative solutions for it
- Comfortable working in a small team with a lot of ownership and accountability.

Meet your team

People you would work with in this role

Akshiti Bhowmik

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.

Arnav Patel

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College Student studying CS and political science. Strong backing in public policy research as well as computer programming in C, C++, R and Python.

Emmanual Vincent

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Via
Lead Web Dev @ TARS. Experience with Backbone.js, Angular, React.js. Love for data visualization (D3.js & other libs) Went to Global Academy of Technology

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