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RaaS(R) - Rewards as a Service, making rewards easy to send and awesome to receive!

Business Intelligence Manager

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What we are up to at Tango Card:

Tango Card helps thousands of companies reach their goals by making rewards and incentives easy and awesome. Our customers genuinely love working with us, and it shows, as we are among the top 10% of Inc’s 5000 fastest growing companies. We are backed by a stellar group of investors, including private equity firm FTV (who led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.

We have 2500+ live enterprise customers today, including some of the World’s most recognizable businesses like Twitter, Google, Extole, Microsoft, Salesforce, and F5. We also work with the top Gift Card brands, including Amazon, Starbucks, Target, Walmart, Home Depot, and over 300 more in 30+ countries. Our customers send millions of Gift Cards a month using Tango Card, and we’ve facilitated nearly $1B of these Gift Card transactions since creation. Last but not least, we proudly partner with many of the most respected non-profits in the country, including the National Park Foundation, Special Olympics, and Habitat for Humanity.

Why work for us:

Tango Card is proud to have been rated as one of the best companies to work for by BuiltIn. We are on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in customer support, sales, engineering, and finance to accomplish this vision.

We foster an office-culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful, whether this is the latest technology at their fingertips or going to conferences to learn about industry trends. We are committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod-chairs, and a very dog-friendly environment. If working from home is more of your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that is experiencing high-growth year over year, career opportunities abound, and you have the chance to create, own, and grow your role.

COVID-19 Update: In an abundance of caution, Tango Card has moved our teams in Seattle, Boise, and Omaha to a remote workforce. To learn more about how Tango Card has adapted during these times, take a look at the Rewards Genius Blog post, "How Tango Card is Changing in the Face of COVID-19" by our CEO, David Leeds.

Reward yourself and join the Tango Card team!

The Role:

Tango Card’s Business Intelligence Manager (“BI Manager”) is responsible for leading the BI (data) analysts and architect team, guiding their efforts in partnership with engineering to maximize efficiency and impact. Duties include assessing company and department analysis needs, representing the team/function, and reporting on industry trends and direction to leadership. The manager oversees performance management for the team.

Reports to: Chief Operating Officer

As a Manager of BI at Tango Card, you will:

  • Drive the scope and effectiveness of the Business Intelligence function through cross-functional team collaboration, system and process updates, and through the team’s own members.
  • Serve as subject-matter expert to democratize data usage across the Company
  • Work with Leadership, Product and Back Office/Operations teams to define and implement data-enabled user journeys.
  • Manage the BI roadmap that clearly defines ownership and responsibility between the BI function and the functional groups.
  • Assist and provide guidance as need with quantitative analysis through predictive analytics, predictive modeling, business process modeling and statistical analysis
  • Represent the BI team in defining requirements for projects and data requests, continually advocating holistic dataflow systems thinking.
  • Proactively identify and create insights for such operations as product performance, sales opportunities, fraud detection, and regulatory compliance. Understand competitive market strategies and relate Tango Card performance to the greater industries.
  • Work with the BI Architect to maintain, update or find new BI tools and databases as part of thought leadership around BI-driven analytics.
  • Assist in building upon and document our common data framework so that all data can be connected, verified, and analyzed.
  • Regularly give BI training and presentations throughout the organization.
  • Mentors and assists all members of the BI team, including holding regular 1:1s with all members of the BI team.
  • Manage priorities of projects and tasks for the BI team.
  • Gathers analysis and/or reporting requirements and negotiates deliverables.
  • Be very comfortable being a do-er and a leader for the BI team.

Our ideal Manager of BI will have most of the following skills and experience:

  • 5+ years of data/business analyst experience in a high-volume environment.
  • Strong analytical, organizational, technical and communication skills required
  • Experience managing analyst teams
  • Demonstrated experience with cross-department collaboration
  • Experience with BI reporting systems/tools, data modeling and data warehousing
  • Proficient with SQL, Excel, Jaspersoft
  • Exposure to R and Python is a plus
  • Willingness to question the validity and accuracy of data
  • Strategic thinker with tactical abilities.
  • Promotes an environment of sharing, exploration and collaboration
  • Be willing to enjoy the occasional virtual-happy hour, Sounders game, or office potluck!

What you'll get from us:

  • Competitive compensation package (money isn’t everything, but it helps)
  • Medical, Dental and Vision benefits (100% employer paid premium)
  • Unlimited PTO and a generous holiday schedule
  • 401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
  • Home-Office grant for ensuring a great WFH environment during social distancing measures
  • Culture that fosters autonomy, creativity, inclusion, transparency, and ownership
  • Continued education and self-growth opportunities through Udemy
  • Virtual-Fitness Benefits through Classpass
  • Dog-Friendly offices

Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card Locations.

Tango Card is proud to be an equal opportunity employer; we are strong because we are diverse. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

PM19

Location
Seattle
Job type
Full-time
Visa sponsorship
Not Available
Hiring contact

Benjamin Rifleman

Avatar for Benjamin  Rifleman

Health, dental, vision

We pay 100% of the premiums for our employees' health, dental, and vision premiums.

401(k) - 6% match

401(k) matching and equity opportunities, 401(k) 100% match of up to 6%. Managed through Fidelity investments.

Paid parental and pregnancy leave

6 weeks paid for Parental Leave associated with the birth or adoption of an employee's child; with an additional 2 weeks paid for pregnancy recovery.

Flexible work hours and locations

We believe you know when and where you work best. Work with your manager create WFH day(s) during the week

Unlimited pto

Unlimited PTO and a generous holiday schedule

Monthly company catered lunches

Monthly company meetings with catered lunches.

Transportation stipend

If parking or bussing is not available free of charge, we have an additional Transportation Stipend program to help make the commute just a bit easier!

Tango Card at a glance

RaaS(R) - Rewards as a Service, making rewards easy to send and awesome to receive!

Tango Card focuses on Enterprise Software, Information Technology, B2B, Loyalty Programs, and Gift Card. Their company has offices in Seattle, Omaha, and Boise. They have a mid-size team that's between 51-200 employees. To date, Tango Card has raised $75.229M of funding; their latest round was closed on February 2019.

You can view their website at http://www.tangocard.com or find them on Twitter, Facebook, and LinkedIn.

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