Avatar for Swoonery

An individualized & guided online shopping experience for designer fine jewelry

E-Commerce & Digital Merchandising Intern

No salary
Apply now
Are you super-passionate about e-commerce and looking for that one company who'll take a chance on you and kickstart your career?

Swoonery is in the market for a hungry, go-getter who's eager to get trained in what it takes to maintain a luxury e-commerce platform and create an impeccable experience for our users.

This position is an unpaid internship during the 3-month training period however if your performance is exceptional we hope to give you an offer for a full-time, entry-level position at the end of 3 months.

You'll learn and eventually be responsible for the following:

Manage/maintain site catalogs and updates of the product database, including the addition of new products (gathering product details/images/copy/videos) across sites and social media channels.

Execute site refreshes on time and without errors to ensure product launches in a timely fashion.

Create, schedule, and publish engaging content that sends a cohesive message across all social media accounts.

Create compelling, trend-driven and brand appropriate product categories based on product attribution, merchandising feedback, current trends, and analysis of product and category metrics.

Collaborate with E-commerce buyers to fully understand assortment, deliveries, merchandising strategy, and pre-order/back-order requirements.

Collaborate with E-commerce team members to execute SEO strategy, including action plans for achieving and measuring SEO success.

Provide impeccable client service in person and online, respond to client inquiries and assist with special orders.

Work with designers and vendors, to coordinate purchase orders and ensure timely fulfillment of orders.

Required Skills:
- Must be extremely fluent in Excel (we're looking for speed, accuracy, and proficiency with basic formulas)
- Excellent communication skills
- Attentive to detail, organized, process-driven
- Tech-savvy--able to pick up new systems and applications quickly
- Social media savvy- Instagram, facebook, Pinterest, youtube

Preferred Skills:
- Experience with CRM systems
- Photoshop, Illustrator
- Wordpress

The personality type that does well here:
- Self-generating, internally motivated, driven, eager
- Able to see gaps and suggest solutions
- Responsible & values integrity
- Service-oriented- genuinely wants to contribute to others
- Humble & hardworking
- Loyal
-Creative, solution-minded