Avatar for sweetgreen

To inspire healthier communities by connecting people to real food

Market Director, NYC

$90k – $135k AngelList Est.
Apply now

Market Director


Culver City, CA

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.


As the Market Director, you will lead a team focused on operational excellence across 20+ restaurants. You will be responsible for leading, managing and developing our operators both across a 2+ restaurant market which may span across multiple cities. You’ll be an active member of the Operations Leadership Team and help to shape operations strategy as well as ensure that the company’s strategic initiatives come to light in your market.

The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for him/herself, and is adept at developing talent. If you are someone who thrives in a critical leadership position and gains personal satisfaction when sharing knowledge and driving operational excellence, then this is a great role for you.

What you’ll do

  • Manage the field operations teams to deliver employee, guest and shareholder satisfaction goals which clearly include financial results
  • Monitor and drive flawless execution in day-to-day operations; visit our restaurants often to ensure that all aspects of the business meet established guidelines and standards across all dayparts and parts of the week.
  • Hire, train, develop, retain and evaluate leadership talent to create and maintain high performing teams that reduce turnover, create succession & growth and ensure that our top talent is ready to take on additional responsibilities.
  • Assist with the development of strategic and tactical plans for the market and ensure the completion of each, holding individuals accountable to assigned tasks.
  • Monitor all aspects of the business in-person and by using the various methods and reporting tools available (Daily sales reports, score cards, guest insights, labor and food cost tools), and then use the data and personal observations to coach and reach established goals.
  • Develop and execute plans and initiatives that consistently achieve and beat the company's desired sales and profitability targets for both existing and newly established operations.
  • Champion the operating culture by delivering a high level of system-wide operations execution that exceed guest expectations in each restaurant, every shift, every time; build a culture of accountability to financial and operational standards.
  • Ensure flawless opening, execution and results of new restaurant openings. Do this by playing an active role both during pre and post opening of these restaurants including but not restricted to the aspect of recruiting and training.
  • Develop and maintain relationships across the company to ensure productive partnerships with various cross functional business partners and disciplines at the Treehouse
  • Deliver consistently on the company's goals and OKRs (objectives and key results).
  • Exhibit leadership by example through effective coaching, motivating and reinforcing the company's mission, operating principles and core values while maintaining a high level of visibility with company operations.
  • Provide thought leadership through developing and implementing innovative support solutions for company operations.
  • Demonstrate progress through analysis and forecasting and presentation of conclusions and recommendations to the executive team.
  • Ensure compliance with all local laws and regulations as well as company policy as it relates to the running of your market especially as it relates to food safety and labor laws
  • Maintain a strong industry network and local market knowledge for our brand.

What you’ll bring to the table

  • 7+ years of successful restaurant management/leadership operations experience required.
  • Previous senior management experience leading large restaurant teams in a geographically dispersed operations environment.
  • Bachelor’s degree or equivalent work-related experience is required.

What you'll get:

  • Competitive pay + bonus plan granted based on performance
  • Health, dental + vision insurance
  • Flexible PTO, because we respect the need for work/life harmony
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Our annual Impact Retreat offsite
  • Free sweetgreen swag
  • Complimentary sweetgreen

Come join the sweetlife!

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Health, dental, & vision insurance

401k matching

We’ll match 50% of your contribution up to 3%.

5 months paid family leave

We believe in fully supporting new parents

Unlimited vacation

Take time to recharge with uncapped paid time off.

Free greens

Get your fill of sweetgreen with a regular stipend.

Office snacks galore

We’ll say it, our snack game is on point.

Dog friendly office

Your four-legged friends are welcome!

Career development

We offer training and support for career advancement.

Community impact hours

Give back with 5 paid volunteering hours per year.

sweetgreen at a glance

To inspire healthier communities by connecting people to real food

sweetgreen focuses on Food and Beverages, Hospitality, Supply Chain Management, and Organic Food. Their company has offices in Culver City. They have a very large team that's between 1001-5000 employees. To date, sweetgreen has raised $75.5M of funding; their latest round was closed on July 2015.

You can view their website at http://sweetgreen.com or find them on Twitter, Facebook, and LinkedIn.

More jobs at sweetgreen

View all jobs

Manager, Training & Communications

Chicago Wicker Park

Service Team Member

Service Team Member

Service Team Member

Similar jobs to Market Director, NYC at sweetgreen

Avatar for Rise Up Eight
Interviews with inspiring people who have overcome adversity to become successful in life!
Avatar for Teralytic
AgTech company that built the world's first wireless NPK soil sensor
Avatar for Yoreevo
Lowering commission for real estate buyers/sellers without compromising service quality
Avatar for DeepBench
Share Knowledge. Access Insights. Build your own network of experts
Avatar for SwagUp
Branded swag packs for customers and employees
Avatar for Keyring
Invite family & roommates to split one media subscription bill