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Stethoscope for customer feedback

Stethoscope for customer feedback

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time. Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms. We're working with some great brands and helping them solve this problem at scale.

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Founder, Delightree. Alchemist Acc 22, WEQ 2018. Also founded and exited Survaider.