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A personal shopper for the urban working woman

Style Counselor - Exp (0-3 years) - Inside Sales & Marketing + Customer Management - Full time

₹2.16L – ₹3L
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What the role entails:

Interfacing with new Stylenook customers via calls and other communication channels to help them understand Stylenook’s offering & assist them in requesting a box
Reactivating old Stylenook customers by helping understand their pain points
Answering all Inbound queries on mail, social media and other channels about Stylenook’s services
Resolution of any queries that customers may have post the styling. Building relationships with them so that customers are delighted and keep coming back!
Educating customers on Stylenook’s philosophy and how we make shopping for workwear a breeze.
This is a core sales & customer delight role, with a chance to scale up in both sales and expand into marketing for the right person.

Who we are looking for?


Someone who really wants a Paid MBA (and can make a proper CV)
Desired Experience & Qualifications: 6 months - 2 years of experience in core Telesales/Sales or Customer Service or working in Fashion Businesses. Preferred Fashion Communication/Fashion Management graduates.
Minimum Qualifications: Freshers or final year undergraduate students (who can work full time), Working in PR/Sponsorship/Event Departments is a plus, Education: Pursuing or Completed Any Graduation
Excellent written and spoken communication skills (English proficiency). We would love those who can showcase their creativity in communication.
Strong sales bent of mind, with a drive to achieve daily results.
Strong Consumer Empathy and understanding - focus on being customer-first always. Challenge us if we fall behind!
High energy, 0 entitlement, team player, quick learner ability to work independently, happy to do jugaad wherever possible and be hands-on!
Ability to work independently, prioritize tasks, and meet targets/deadlines
Proficiency in MS Office Suite/ Google Office Suite (Outlook, Word, Excel)
Salary: 18k+Incentives. Negotiable for experienced candidates.
Reporting to: Head of Marketing


Responsibilities and Desired qualifications;

Someone who really wants a Paid MBA (and can make a proper CV)
This role will report to the Head of Styling and support her in all her activities and functions, including business analyses
Desired Experience: Fashion Operations/ Customer Care/HR/Admin experience for a maximum of 2-3 years
Desired Qualifications: Fashion Education Background or Professional Experience. Degree or Diploma in Fashion/Styling is preferred.
Minimum Qualifications: Any undergraduate. Interest in Fashion is mandatory.
Hands-on experience in MS Office Suite (Word and Excel)
The role will entail Data & People Management - supporting the Head of Styling
The candidate should be driven to take initiatives, have structured thinking, and excellent coordination skills.
Ability to understand and execute quickly after understanding new concepts.
Comfortable on working with deadlines
Ability to communicate on a regular basis with internal and external clients over phone and email
Location
India • Mumbai
Job type
Full-time
Visa sponsorship
Not Available
Experience
1+ years
Hiring contact

Preeti Shadija

Avatar for Preeti Shadija

StyleNook at a glance

A personal shopper for the urban working woman

StyleNook focuses on Fashion, Artificial Intelligence, Personalization, and Subscription. Their company has offices in Mumbai. They have a small team that's between 11-50 employees.

You can view their website at http://www.stylenook.in or find them on Facebook.

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