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Effectiveness Mapping™ - Aligning Value Proposition with Customer Experience

Effectiveness Mapping™ - Aligning Value Proposition with Customer Experience

Stellar Research helps business align value proposition with customer experience by measuring the before-after changes consumers experience with a product or service.

Our patented Effectiveness Mapping™ methodology is invaluable to companies that actively strive to prove and improve the effectiveness of their product or service as a fundamental part of their business model.

Our Qurvey™ (quiz + survey) platform allows IT-savvy companies and their customers to measure product and service effectiveness, transparently, in collaboration with one another.

Unlike online surveys and customer satisfaction measures, the Stellar Qurvey™ measures the before-after changes in a customer’s experience. Others merely measure a ‘point in time’ versus change (good or bad) over time.

Stellar's Effectiveness Mapping™ approach enables consumer experiences to inform the development, refinement and evolution a company's solution.
Marketing and Business Development, Stellar Research, Previously eBay. Master of Global Management candidate, Thunderbird School of Global Management, 2016.
Founder Stellar Research • Founder Authenti-Corp • Worked at @Sandia National Laboratories

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