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Open Table for Barbershops

Y combinator and Venture Backed Company seeks Sales Operations Analyst

$60k – $75k • 0.025% – 0.1%
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Squire, the #1 business management and payments platform for barbershops, offers a full solution software that provides client booking, shop management tools, reporting, analytics and Point of Sale solutions to shops all over the world.

The Sales Operations Analyst role will provide support to the sales teams responsible for driving and assisting with sales forecasting, opportunity management, territory account management, sales analytics and reporting, and overall sales readiness initiatives. The ideal candidate will understand standard business practices related to Sales Operations processes and systems (sales cycle, CRM applications, account, territory, opportunity, and pipeline management).

The candidate will be accountable for owning several programs and processes while identifying, defining, and driving scalable improvements for our sales organization. The candidate will be an individual very comfortable proactively voicing and providing recommendations through data & analysis. The candidate will be able to understand big picture goals while balancing and prioritizing numerous day-to- day demands in a high growth environment.

Responsibilities:

Reporting, Analysis, & Insight:

- Measure, analyze and report results to support informed, fact-based business decisions which drive improved performance and results across multiple sales channels

- Develop deep understanding of Squire's unit economics and provide data based advice on how to improve

- Perform ad hoc analysis for major sales initiatives and programs. This often involves starting with a fairly undefined problem, identifying trends and issues, synthesizing and reporting the results

- Partner with marketing and operation teams to understand the business and sales challenges

- Develop, socialize and report consistent assessment of historical performance

- Build and implement sales analytics and business intelligence which will enable the sales organization to successfully execute on selling strategies, build greater customer intimacy, and achieve sales goals

- Define, refine and automate our systems / processes / templates that will allow us understand the layers of business, market environments, and competitor landscapes in which we operate and compete more efficiently and effectively

- Develop sales leadership dashboards, PPT presentations, etc., to communicate results in a succinct, easy-to-understand manner, to all levels of the organization

- Assist in maintaining accurate customer records in the CRM and other systems as required

- Communicate with the sales teams to clear up any missing information or inconsistencies on special pricing requests, deal registrations and demand planning schedules extracted from the CRM

- Build proficient expertise in the CRM system and related tools, adding value and speed to the selling process

- Train sales teams on sales systems best practices and process

- Synthesize complex data into easily understood and compelling management reports and performance dashboards

- Act as a trusted advisor and leader when creating presentation material regarding the performance of the business

- Presenting analysis and reporting to executive team

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