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Making online learning human, affordable and awesome

Senior / Data Analyst (Growth)

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Springboard is looking for someone with a knack for numbers and user research to lead the data analytics function on our Marketing Team. If you enjoy answering big strategic and operational questions without being afraid to get your hands dirty with multiple data sources - we’d love to hear from you!

The Company
Springboard is a fast-growing startup, built by a team that is passionate about fixing education and bridging the skills gap. We’ve helped thousands of students learn skills like data science, coding and UX design, using a unique approach that involves 1-on-1 mentorship from top industry experts.

The Opportunity
At Springboard, we are actively designing and launching 0 -> 1 products through innovative offerings in online education. We have strong product-market fit on our flagship courses while we simultaneously design, test, and launch new ones.

As our first analyst on the marketing team, you will play a significant part in this mission-critical work. You’ll be an analytical thought partner to all members of the marketing team, directly informing where and how we spend our budget, connecting data to demonstrable business outcomes on both new and existing courses.

You will get substantial exposure to the founders and the senior leadership team, and will be plugged into every facet of our marketing roadmap as we shape the future of education.

Responsibilities:

  • You will ensure that our marketing data is accurate and easily accessible: You will build standardized dashboards and reconcile differences between data sources. You will work with all functions within the growth org (SEO, content marketing, email marketing, product marketing, and performance marketing) - to define their KPIs and ensure that we have the infrastructure to measure them.
  • You will own tracking and reporting of our user acquisition funnels: This will help us understand customer behavior, levers for scale, and conversion rate optimization opportunities. You will help build multi-touch attribution models to optimize ROI on our marketing spend.
  • You will help us uncover new growth opportunities across channels and verticals: You will work closely with our Heads of Growth and VP of Marketing to inform the overall growth strategy by analyzing website behaviour, cohorts and channels to identify the biggest opportunities for future growth and present them to exec stakeholders on a regular basis.
  • You will help nurture a culture of rapid experimentation and rigorous measurement: through A/B testing and quantitative user-research, you will help the marketing team build flows that help users realize the value of our offerings and take them closer to purchase.

For the Senior Data Analyst role, you...

  • Have 2-6 years of experience driving business decisions building reports and dashboards using web analytics data.
  • Have informed strategic shifts in sales and marketing in your previous roles by analyzing funnels and channels.
  • Have experience building lead scoring / marketing attribution / LTR prediction models in your previous work.
  • Have exceptional proficiency in Excel and SQL, and some experience with at least one BI tool (chartio, looker, tableau, etc.)
  • Are a strong communicator and have experience distilling complex analyses into actionable business recommendations to technical and non-technical team members
  • Have experience wrangling data from different sources and analyzing them within spreadsheets
  • Are well versed with statistical concepts like correlation, regression, hypothesis testing etc.
  • Have some experience with data pipelines and wrangling different data sources together to generate insight-rich automated reports
  • Are excited about building a data-driven culture at a high-growth startup!

For the Data Analyst role, you...

  • Have 2-3 years of experience driving business decisions building reports and dashboards using web analytics data
  • Have good intuition about marketing analytics including attribution, channel effectiveness, and ROI
  • Have exceptional proficiency in Excel and SQL, and some experience with at least one BI tool (chartio, looker, tableau, etc.)
  • Are a strong communicator and have experience distilling complex analyses into actionable business recommendations to technical and non-technical team members
  • Have experience wrangling data from different sources and analyzing them within spreadsheets
  • Are familiar with statistical concepts (e.g. regression, hypothesis testing, experiment design, etc.)
  • Are excited about building a data-driven culture at a high-growth startup!

Bonus points if you have...

  • Previous marketing or consulting experience
  • The ability roll up your sleeves and code a bit of Python/R when you need to
  • Significant domain knowledge in the online education space
  • Experience building statistical models to predict interactions and segment users based on behavior
  • Experience building data pipelines that require combining multiple data sources

The Springboard team of 180 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.

Working with us, you’ll enjoy competitive compensation, health insurance coverage (for employees based in California, our base plans are fully covered by Springboard; for employees based outside of California, we offer low-premium coverage), a 401k plan, a generous learning budget, team lunches and snacks, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on Instagram @springboardlife!

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Healthcare

World-class health, dental, and vision coverage

Flexible hours

Flexible work hours and vacation policy

Company meals

Free catered lunches and healthy snacks

Commuter benefits

Professional development

Learning stipend and access to our courses

Retreats

Company offsites twice a year

Company events

Group outings to the movies, surfing, and more

Office location

Beautiful digs in San Francisco and Bengaluru

Springboard at a glance

Making online learning human, affordable and awesome

Springboard focuses on Education, Training, Edtech, and E Learn. Their company has offices in San Francisco and Bengaluru. They have a mid-size team that's between 51-200 employees. To date, Springboard has raised $22.265M of funding; their latest round was closed on December 2019.

You can view their website at https://www.springboard.com/ or find them on Twitter, Facebook, and LinkedIn.

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