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Spitch is the leading provider of speech technology solutions in Switzerland

Spitch is the leading provider of speech technology solutions in Switzerland

Solutions:
• Voice-driven IVR for call steering
• Voice driven front-end applications
• Automated forms fill in
• Automated questionnaires
• Automated answering
• Contact centre quality assurance
• Automated post call / survey
• Service usability and customer satisfaction
• Contact centre agents coaching
• NPS measurement and improvement
• Voice biometrics - speaker verification
• Automated customer identification
• Fraud management based on customer voice biometrics
• Customer behaviour analysis
• Sales personalisation
• Speech media analytics
• Big data collection and management from customer’s conversations
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Josef Novak

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Funded over

1 round

Latest round

Seed (Mar 2014)