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Detect emerging issues in customer feedback before they escalate

Detect emerging issues in customer feedback before they escalate

Spiral is an AI solution that scans your customer feedback across all voice and text channels and detects emerging problems before they blow up. Our mission is to make every company in the world customer-centric. About us: spiralup.co Geekwire: geekwire.com/2019/ex-amazon-engineers-raise-2-4m-ai-startup-scans-customer-fe…

Andrew DiLosa

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Co-founder & CTO @Spiral ; Software Dev Engineer @Amazon for 4 years; CS @University of Maryland, College Park

Elena Zhizhimontova

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Co-founder & CEO @Spiral ; Software Dev Engineer @Amazon FireTV for 4 years; Masters in Computer Science @Cornell University
Total raised

$2.5M

Funded over

3 rounds

Latest round

Seed (Dec 2019)

We cover 100% of your medical, dental, and vision premiums.

We have a flexible vacation policy so you can take the time off you need.

We provide access to the gym and showers in our building.

We believe scooting is the best way to get around town.

We sponsor an orca card if you prefer to bus instead of scooting.

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