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Redefining the hotel experience through inspiring design and modern service.

City Launcher

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With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.

Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.


* Help new General Managers find vendors in their markets (Housekeeping, 3PL, Photographers, etc). You’ll work with the project manager to evaluate their efficacy, and negotiate contracts.
* Onboard our new markets’ first set of units.
* Work with city teams to set up infrastructure and processes
* Train new OPMs, OMs, HAs and OAs on all our tools and processes
* Make suggestions on broader operational process improvements
* Help write the new playbook for market launches -- a resource that captures every step and consideration for launching a Sonder market
* Travel 50%+ in 2018


* 2+ years of operations experience
* Insane organizational skills
* Good written and verbal communication
* Experience working with vendors and partners. Negotiations, contracting, etc
* Willingness to learn, as well as give and receive feedback frequently
* Position can be based anywhere; candidates should be comfortable being part of a distributed team, managed remotely.

We also have great benefits to make your life easier so you can focus on what you're best at:

• Competitive salary
• Generous stock option plan
• Medical, dental and vision insurance
• Unlimited vacation
• Annual free credits and discounts to stay in Sonders
• A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

Depending on your location:
• Daily catered lunches
• All the coffee you can imagine
• Snack-filled kitchen

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Stock option plan


Late night rides

Culture budget

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