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Redefining the hotel experience through inspiring design and modern service.

Hospitality Agent - Austin

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With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.

Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.

We're looking for someone who is overachieving, energetic, detail-oriented, highly organized, passionate about hospitality, and experienced in project management to join our team.

Hospitality Agents at Sonder are responsible for helping execute new property onboardings from start to finish. They also handle guest interactions and enjoy solving problems on the fly!

They’re detail-oriented individuals who love checklists and are capable of attending to our units at flexible times during the day. Hospitality agents are efficient with their time, quick learners and capable of transferring knowledge to their peers.


* Conduct thorough apartment walkthroughs and maintenance checks
* Run inventory checks of all of our assets that remain in the apartments
* Create extremely detailed floor plans of our spaces
* Coordinate and meet with our 3rd party contractors at our apartments. (This means letting in Painters, Wallpapers, Furniture Builders, Photographers and Housekeepers.)
* Instruct and supervise these contractors as they paint, build furniture, hang art, photograph and clean and arrange furniture and apartment items according to design mood boards and interior design instructions
* Support the guest experience team: including meeting and greeting guests when they check-in and fulfilling guest requests during their stay


* Bachelor's Degree or similar work experience preferred but not essential
* Incredibly hardworking and willing to do what it takes for us to reach our goals
* Great communication skills and ability to think on your feet
* A perfectionist that obsesses over all the details
* Someone who finds joy in organization and logistics
* Knowledgeable with Google Suite


* High hourly pay with growth opportunities
* Health Insurance for full-time employees
* A high-energy, start-up environment with smart, positive coworkers

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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