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Redefining the hotel experience through inspiring design and modern service.

General Manager - Boston

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With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.

Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.

The General Manager position is one of the most challenging and impactful roles at Sonder. As the leader of Sonder in Boston, the GM is responsible for the overall growth and performance of our business in one of the world’s most exciting cities. Boston is currently Sonder’s largest market, boasting over 350 beautiful apartments with a top-line run rate of $50M and growing. The General Manager will be directly responsible for both growing our supply of Sonder units and delivering the service to our valued guests in the city. You will have ownership over the P&L and are ultimately responsible for scaling the city and consistently delivering on our brand promise across operations, hospitality, and business development.

If you have an entrepreneurial mindset and natural desire to get stuff done, we definitely want to hear from you.


AT SONDER YOU WILL:
* Deliver a world-class hospitality experience in the city, making our guests come back time after time
* Manage and build a world-class team with individuals focused on operations, business development, real estate and hospitality
* Own and manage the P&L for Sonder’s flagship city
* Collaborate with senior leadership in setting strategies and OKRs for you and your team
* Maintain and enhance our process for onboarding all new locations, working closely with interior designers, property owners and our account management team
* Manage local regulatory concerns and local politics.
* Communicate product/process needs to HQ.
* Help scale our other cities through developing and sharing best practices

WHAT WE LOOK FOR:
* 10-15 years of professional services (i.e., consulting, investment banking) and operations management experience
* Analytical and data driven decision making mentality
* Experience with or strong excitement for a startup environment
* Proven track record of managing high performance teams
* Excellent team player with strong written and verbal communication skills
* Comfortable working cross-functionally to make your city successful
* Out-of-the-box thinker who will find creative ways to hit growth targets
* Ability to thrive in a remote market, leading a small local team, in an autonomous way
* MBA preferred
* Real Estate experience preferred

We also have great benefits to make your life easier so you can focus on what you're best at:

• Competitive salary
• Generous stock option plan
• Medical, dental and vision insurance
• Unlimited vacation
• Annual free credits and discounts to stay in Sonders
• A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

Depending on your location:
• Daily catered lunches
• All the coffee you can imagine
• Snack-filled kitchen

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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