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Redefining the hotel experience through inspiring design and modern service.

Onboarding Agent - Montreal

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With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.

Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.

Our hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day.

If you're ready for a fast-paced start-up environment with constantly shifting responsibilities and challenges, we'd love to hear from you!

* Help furnish and onboard new Sonder locations, bringing them from empty to guest-ready in just a few days.
* Perform walkthroughs of new units and create floor plans for future designs
* Fix basic TV and WiFi issues, replace light bulbs, plunge toilets, troubleshoot systems and appliances, and oversee contractor appointments.
* Do quality control inspections
* Provide administrative support through utilities setup, data entry, coordinating and receiving orders
* Process online purchase orders and make the local runs for supplies and last minute items
* Track purchases on our procurement system
* Stage and ready our units for photo shoots
* Asset management - help us keep track and maintain accurate inventory of all items in our units
* On occasion, take care of day-to-day hospitality tasks, such as meeting our guests for check-ins and bring extra items to guests during their stay

* You're organized, hard working, detail oriented, and energetic, and not afraid to roll up your sleeves and do everything you can to make sure our units are set up for our guests to have a great stay.
* You have a great attitude
* Have a great eye for design, previous experience in interior design is a plus
* Provide administrative support through data entry and tracking orders
* You're a fantastic troubleshooter and problem solver (you regularly youtube "how to" videos before asking someone else)
* Have a smartphone
* Are comfortable on Google Suites - Google Drive, Sheets, Docs, etc.
* Handy! Comfortable with a drill, hanging art, or other basic tasks
* Can assemble furniture
* A perfectionist, obsessing over all the details

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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