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Redefining the hotel experience through inspiring design and modern service.

Hospitality Agent - Philadelphia

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With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.

Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.

Our Hospitality Agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day. If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!

* Meet and greet guests when they check-in, ensuring they have an amazing first experience
* Take care of day-to-day hospitality tasks, such as bringing extra items to guests
* Managing in-unit needs, such as troubleshooting appliances, quick housekeeping fixes, and overseeing contractor appointments
* Conduct quality control inspections inside our units
* Carry out warehouse duties, such as preparing housekeeping kits, processing linens, and cleaning
* Assist with photoshoots and on-boarding new units to be guest ready

* 2+ years experience working in hospitality or customer service
* Bachelor's Degree or similar work experience preferred
* A hard working perfectionist with exceptional organizational skills
* An effective team player who can also independently complete projects without direct supervision
* A willingness and enthusiasm to do whatever it takes to make sure our guests have an amazing experience
* A consummate team player who maintains a positive attitude and a smile on your face regardless of the situation
* Strong communication skills, including the ability to identify and convey critical information to management quickly and precisely
* Familiarity with the Google Suite of applications and Asana a large plus
* Hourly pay: $14-18/hr

* High hourly pay with growth opportunities
* Health Insurance for full-time employees
* A high-energy, start-up environment with smart, positive coworkers

* Part-time roles
* Full-time roles

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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