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Redefining the hotel experience through inspiring design and modern service.

Onboarding Hospitality Agent

$29k – $31k
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When you travel with Sonder, you get an authentic local experience plus the comforts of hotel hospitality. Sonders are located in one-of-a-kind, explorable neighborhoods, and each home is equipped with a Neighborhood Guide full of local wisdom about the best places to eat, drink, shop, and relax in the area. Though Sonders come in all shapes and sizes, inside each one you'll find the same consistent standard of quality: crisp linens, professional cleaning, high-speed Wi-Fi, and 24/7 concierge service. It's travel made tranquil.

Our onboarding hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day. Your primary role will be to help us furnish and onboard new Sonder Hospitality Locations!

If you're ready for a fast-paced start-up environment with constantly shifting responsibilities and challenges, we'd love to hear from you.

* Help furnish and onboard new Sonder locations, bringing them from empty to guest-ready in just a few days.
* Perform walkthroughs of new units and create floor plans for future designs
* Fix basic TV and WiFi issues, replace light bulbs, plunge toilets, troubleshoot systems and appliances, and oversee contractor appointments.
* Do quality control inspections
* Provide administrative support through utilities setup, data entry, coordinating and receiving orders
* Process online purchase orders and make the local runs for supplies and last minute items
* Track purchases on our procurement system
* Stage and ready our units for photo shoots
* Asset management - help us keep track and maintain accurate inventory of all items in our units
* On occasion, take care of day-to-day hospitality tasks, such as meeting our guests for check-ins and bring extra items to guests during their stay

* You're organized, hard working, detail oriented, and energetic, and not afraid to roll up your sleeves and do everything you can to make sure our units are set up for our guests to have a great stay.
* You have a great attitude
* Have a great eye for design, previous experience in interior design is a plus
Administrative experience
* You're a fantastic troubleshooter and problem solver (you regularly YouTube "how to" videos before asking someone else)
* Have a smartphone
* Are comfortable on Google Suites - Google Drive, Sheets, Docs, etc.
* Comfortable with a drill, hanging art, or other basic tasks
* Can assemble furniture
* A perfectionist, obsessing over all the details
* Required: driver’s license

Job Type: Full-time, availability must be flexible. $14-$15/hour

Sonder is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Sonder is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Please apply directly: bit.ly/2DHPvKg


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