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Beautiful spaces built for travel and life. Taking Stay Further.

Hospitality Agent - San Francisco (Part-Time)

$31k – $41k • No equity
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When you travel with Sonder, you get an authentic local experience plus the comforts of hotel hospitality. Sonders are located in one-of-a-kind, explorable neighborhoods, and each home is equipped with a Neighborhood Guide full of local wisdom about the best places to eat, drink, shop, and relax in the area. Though Sonders come in all shapes and sizes, inside each one you’ll find the same consistent standard of quality: crisp linens, professional cleaning, high-speed Wi-Fi, and 24/7 concierge service. It’s travel made tranquil.

The San Francisco Sonder team is looking for an enthusiastic and proactive Part-Time Hospitality Agent to join our team. As a Hospitality Agent you’d greet guests checking in, provide support for existing guests - both in person, via phone, and email - and complete tasks at our warehouse.

* THIS IS AN HOURLY ROLE THAT PAYS $14.90/hr - $19.70/hr *

AT SONDER YOU WILL:

* Meet and greet guests when they check-in, ensuring they have an amazing first experience
* Correspond with guests via phone and email, working with building management to rectify guest issues as quickly as possible
* Act as a runner to collect guest-requested items
* Work directly with our sales team to conduct walkthroughs for potential new guests
* Assist with warehouse duties such as preparing housekeeping kits, processing linens, cleaning, etc.

EXPERIENCE AND SKILLS:

* Bachelor's Degree or similar work experience preferred but not essential
* At least 2 years experience working in hospitality or customer service
* Strong organizational and communication skills
* Comfortable working in a startup environment
* A self-starter, who has the ability to work effectively both in a team environment as well as solo

Sonder is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Sonder is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Please apply directly: bit.ly/2Ejbf0l
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