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Beautiful spaces built for travel and life. Taking Stay Further.

Hospitality Agent - Vancouver

$24k – $25k • No equity
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When you travel with Sonder, you get an authentic local experience plus the comforts of hotel hospitality. Sonders are located in one-of-a-kind, explorable neighborhoods, and each home is equipped with a Neighborhood Guide full of local wisdom about the best places to eat, drink, shop, and relax in the area. Though Sonders come in all shapes and sizes, inside each one you’ll find the same consistent standard of quality: crisp linens, professional cleaning, high-speed Wi-Fi, and 24/7 concierge service. It’s travel made tranquil.

Our hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city.

You might be checking in a guest one minute and rushing to deliver extra towels the next. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day. If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!

This position is specifically for someone who can work nights and weekends only, and who ideally has a car and valid BC driver’s license.

AT SONDER YOU WILL:

• Take care of day-to-day hospitality tasks, such as meeting our guests for check-ins, bringing extra items to guests during their stay, fixing basic TV and WiFi issues, replacing light bulbs, troubleshooting systems and appliances, and overseeing contractor appointments.

• Learn about the pillars of hospitality.

• Help furnish and onboard new Sonder locations, bringing them from empty to guest-ready in just a few days.

• Learn about warehouse management and supply chain management

• Do quality control inspections

EXPERIENCE AND SKILLS:

• You're organized, hardworking, detail-oriented, and energetic, and not afraid to roll up your sleeves and do everything you can to make sure our guests have a great stay.

• You have a great attitude and always have a smile on your face.

• You are professional and understand how to address basic customer service needs.

Sonder is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Sonder is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Please apply directly: bit.ly/2DJy5Rz
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Insurance

Stock option plan

Vacation

Late night rides

Culture budget

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