Avatar for Sonder

Redefining the hotel experience through inspiring design and modern service.

Hospitality Agent - Montreal

$24k – $25k
Apply now
When you travel with Sonder, you get an authentic local experience plus the comforts of hotel hospitality. Sonders are located in one-of-a-kind, explorable neighborhoods, and each home is equipped with a Neighborhood Guide full of local wisdom about the best places to eat, drink, shop, and relax in the area. Though Sonders come in all shapes and sizes, inside each one you’ll find the same consistent standard of quality: crisp linens, professional cleaning, high-speed Wi-Fi, and 24/7 concierge service. It’s travel made tranquil.

Our Hospitality Agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day. Just imagine, you may be checking in a guest one minute and then dashing to deliver extra towels the next. If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!


* Meet and greet guests when they check-in, ensuring they have an amazing first experience
* Take care of day-to-day hospitality tasks, such as bringing extra items to guests during their stay and managing in-unit needs that range from troubleshooting systems and appliances, quick housekeeping fixes, and overseeing contractor appointments
* Learn about the pillars of hospitality
* Learn about warehouse management and supply chain management where you will assist with warehouse duties such as preparing housekeeping kits, processing linens, and cleaning
* Work closely with our hospitality operations team and conduct quality control inspections inside our units


* 2+ years experience working in hospitality or customer service
* Bachelor's Degree or similar work experience preferred
* You are a professional who is organized, hard-working, and detail-oriented who is not afraid to roll up your sleeves and do everything you can to make sure our guests have a great stay
* A self-starter with a positive attitude, who has the ability to work effectively both in a team environment as well as independently
* Comfortable working in a startup environment while always maintaining a smile on your face
* Strong organizational and communication skills

Note: This role is $12 per hour*

Please apply directly to: bit.ly/2tm1JYx


Stock option plan


Late night rides

Culture budget

+4 more