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The smarter the digital world becomes, the safer we make it

Operations Engineer

$40k – $70k
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Smoothwall Inc., a vendor of market-leading web filtering, firewall, and digital safety solutions, is looking for a skilled Operations Engineer to join our US team in Charlotte, NC and assist our clients with all IT-related technical support issues.

The successful candidate will be a part of a highly-skilled and fast-paced technical team responsible for remote installation of our products throughout the US (with occasional on-site as required), and support of our global customer base within the Education, Healthcare, Local Government, and Corporate sectors.

Required Skills and Experience

2 years of previous experience in a similar role or a degree in a networking-related course
Working knowledge of the following technical disciplines:

TCP/IP, routing and switching, VLANs, NAT
Active Directory, DNS, DHCP
Firewall access control, IPSec, VPN
HTTP, HTTPS, Web proxy, and filtering
Virtualization technologies (VMware, Hyper-V, etc.)
Linux administration
Wireless networks and RADIUS authentication

Desirable Skills and Experience

A valid driver's license and own transportation
Previous Smoothwall experience
Industry accreditations (CCNA, CompTIA N+, or similar)
A technology-related Degree
PRTG Monitoring Software
Knowledge of data privacy policies/GDPR


Smoothwall's talented people work across engineering and development, customer support, sales, marketing, and finance.

We are proud of the work that we do, and wouldn’t be successful without our awesome team of dedicated people. If you’ve got the desire to be a part of a driven and innovative group of people in a fun and rewarding environment, we’d love to hear from you.

Healthcare benefits

Retirement benefits

Parental leave

Professional development

Company events

Smoothwall at a glance

The smarter the digital world becomes, the safer we make it

Smoothwall focuses on Security, Enterprise Security, Information Security, K-12 Education, and Mobile Security. Their company has offices in Charlotte and Leeds. They have a mid-size team that's between 51-200 employees.

You can view their website at https://us.smoothwall.com/ or find them on Twitter, Facebook, and LinkedIn.

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