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SmartServ is on a mission to build a powerful AI-powered assistant.

Sales Development Representative

₹6L – ₹10L
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At SmartServ, we are looking for highly motivated, energetic & go getter individual who wants to join a dynamic fast growing startup with proven market demand and growing Sales Team. This role would require the individual to introduce SmartServ’s flagship FSM platform to new customers, set up appointments and identify new opportunities for the company. This is a highly visible role and the efforts will be recognised and duly rewarded.

SmartServ offers a fun, fast-paced, innovative environment where you will be provided the tools
and necessary resources to generate sales opportunities for the company.

- High volume calling and prospecting into small and mid sized field service companies internationally via cold calling, networking, e-mail as well as utilising Internet information sources to build and maintain a strong database and 3x pipeline
- Penetrate, prospect, qualify and schedule well qualified appointments/demonstrations with key decision makers within “targeted” companies/regions
- Exceed daily and weekly goals as well as deliver a high quantity of well-qualified opportunities to the senior sales team
- Articulate SmartServ’s value proposition to key owners/decision-makers across multiple regions to assess needs and buying interest
- Learn and demonstrate a fundamental understanding of SmartServ’s technology and clearly articulate capabilities and advantages to prospective customers to successfully manage and overcome prospect objections
- Research on prospects, identify decision makers, educate prospects and qualify buying interest
- Extensive use of CRM (Hubspot) to document and maintain accurate daily activities, contact and company information of all prospects and customers
- Conduct professional conversations and setup demos with appropriate high and mid-level contacts in prospect accounts

Required Background and Experience:
- At least 1 year of experience in an outbound focused IT lead generation/cold calling/sales/support/customer services position
- Must have start-up experience and enjoy working in an agile startup environment
- Highly motivated self-starter with a competitive personality and strong attention to detail
- Ability to work independently while being a team player who possesses the desire and ability to work in an ambiguous yet fast paced, goal oriented sales environment
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
- Conversant with Microsoft Office applications and CRM systems/Hubspot
- Proven capabilities and skills in lead generation, appointment setting, opportunity qualification, pre-call planning, call structure/control, and time management
Why SmartServ?
SmartServ (smartserv.io) is a product startup from the house of award-winning SaaS business solutions. SmartServ's founding team consists of UW Madison, UC Berkeley alumni with strong-domain knowledge having built top-notch products and implementing them at Fortune 500 companies.
At SmartServ, we aren’t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves and make mistakes. We encourage you to challenge our status quo.

If you think you fit the bill, please take the time to send us responses to the following questions at hiring@smartserv.io:
1. What is your aspiration to learn/grow in the next 2 years of your career?
2. Share one of your biggest accomplishments so far - what made it special?
3. Share some failures in your life. How did you overcome it/them?

Timings: This is a prospecting/client interaction role, hence requires you to operate in the US time zone which is a NIGHT SHIFT - 7:00 PM IST to 4:00 AM IST.

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