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Grow your short-term rental business

Jobs at smartbnb

tldr; We build software for Airbnbs to rent themselves. WHAT WE DO Our mission is to democratise access to state of the art technology for short-term rentals. We want to facilitate a future where hosting short-term rentals is at least as easy as managing long-term rentals. Today, we do this by helping Airbnb and HomeAway hosts deliver a great and personal guest experience automatically, though native platform integrations, machine-learning and robust software. OUR TEAM We are a small, but impactful team of 14 people, working all over Europe and North America. Our team is fully remote and distributed. We embrace the fact that your best environment is wherever you - personally - feel the most productive and comfortable for day-to-day work. We organise frequent meetups and retreats for the team to physically meet throughout the year. The last trips were to Lisbon, Prague, Paris, Tenerife and Brussels. OUR COMPANY Our company is bootstrapped (no third-party investor) and profitable, with a solo founder (@Pierre-Camille Hamana) who built the first version of the product. We are interested in building a great, growing and sound business. We help our customers manage more than 100,000 properties in 120 countries. HOW WE RECRUIT Amongst our core values are transparency and humility. To help you in finding out more about Smartbnb, we are releasing an "Applicant Handbook" (on Notion ❤️) that may help you find out more about us, from us: bit.ly/ApplicantHandbook
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Part-Time Customer Support Ninja (24h/w, Remote, Americas)

Posted 3 weeks ago
  • August 2016: first customers are supported by @Pierre-Camille Hamana, the founder.
  • August 2017: first recruitment for support with @Marii Ojastu, based in Asia then Europe (and became Product manager in September 2019).