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Artificial Intelligence driven advertising for video content

Client Servicing

₹3L – ₹5L • No equity
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Client Servicing Responsibilities Include:

● Building long-term relationships with key clients.
● Addressing clients concerns and complaints.
● Creating sales plans to generate revenue.

Job brief

We are looking for a Client Relations Manager to create and nurture long-term relationships with customers.
In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.
Your goal will be to help us safeguard our revenue and retain our clients.

● Build relationships with key employees among customers
● Create plans to address clients’ business needs
● Ensure both the company and clients adhere to contract terms
● Identify, prioritize and resolve client issues/concerns; coordinate with appropriate internal departments to provide response and/or solutions.
● Providing feedback of daily campaigns, sharing monthly validations and timely reports.
● Managing all Advertisers and Affiliates accounts, systematically and logically to fetch and deliver Digital campaigns through different media.
● Sharing verified data with the Finance Team for generation of invoices and making sure that the payments are released and received on time. Following up if necessary.

● Proven experience as a Client Relations Manager or Relation Manager. ● Proven track record of meeting and exceeding targets ● A customer-oriented attitude ● Excellent communication and negotiation skills ● Problem-solving aptitude ● Ability to work well with a team

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