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Modern Analytics & BI Built for the Cloud

Senior UX Researcher

$120k – $150k estimated
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Sigma’s Design team is growing! We are seeking Senior UX Researcher to lead our research practice. This role reports to the VP of Product & Design.

The Senior UX Researcher will drive and conduct research that informs Sigma’s product mission: make BI and Analytics easy and accessible to everyone, regardless of technical abilities. Your research will influence product and business strategy. You will help drive company-wide common understanding of our users, their goals, needs and challenges. This is a hands-on role designed to support every team at Sigma with research findings and analysis to help us all make insight-driven decisions.

*Who You Are*

User research, psychology, ethnography, analytics and heuristics make you giddy. You have a deep understanding of research methods and best practices coupled with a nimble, creative and pragmatic approach to prioritizing and getting it all done at startup speed. By golly you’re curious and want to get at the heart of who and why - it propels you out of bed in the morning. Collaborating with designers, product managers, engineers, marketers, sales people and executives is firmly in your sweet spot.

*What You Will Be Doing*

- You will help identify and understand the questions we need to answer to move our product strategy and roadmap forward.
- Partner with product and engineering to prioritize research needs and questions that need to be answered.
- Conduct research including tactical UX research, strategic needs-finding research, and data exploration, depending on what would most help the company & the teams you’re working with, all in support of our customers’ needs and expectations.
- Develop a comprehensive set of user personas that can be referenced by product, design and engineering teams to make informed decisions about users needs and expectations.
- Synthesize insights and translate insights into actionable recommendations.
- Collect feedback and champion iterative refinements of the product until the usability and experience reach desired expectations.
- Assist the Analytics and Engineering teams in instrumenting Sigma’s product - define metrics and heuristics to measure and analyze product utilization and user behavior.

*The Experience You Bring*

- Bachelor’s degree or equivalent degree in psychology, cognitive science, Human Factors, HCI or HCD.
- 7+ years of proven success performing user research.
- Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
- Mastery in qualitative and quantitative research methods.
- Exceptional data-collection and analysis skills.
- A portfolio that highlights your strengths and demonstrates the influence of UX research insights on product strategies.

*Highly Desirable Skills & Experiences*

- Experience in BI, Analytics or related spaces.
- Experience using BI or analytics tools to collect and analyze product utilization data.

*Benefits and Perks*

- Create your own setup (keyboard, mouse, headphones, coffee device, etc). - Get what you need to make your job easier.
- Competitive salary based on experience
- Flexible vacation policy
- Health benefits
- Pre-tax commuter plan
- 401K
- MealPal plan and catered lunch Wednesday’s
- Kitchen stocked with snacks and drinks
- Walking distance to BART, Muni, and CalTrain
- An experienced leadership team with top investors
- Lots of coffee (and of course tea, if that’s your thing)

About Sigma

Sigma is a modern analytics & business intelligence (BI) application built for the cloud. Trusted by data-first companies, Sigma provides live access to cloud data warehouses using an intuitive spreadsheet interface—empowering business experts to ask more of their data without writing a single line of code. With the full power of SQL, the cloud, and a familiar interface, business users have the freedom to analyze data in real time without limits. Sigma is self-service analytics as it was meant to be: a single source of truth that eliminates data extracts, simplifies analysis, and drives BI adoption at every level of business. Sigma is closing the gap between data teams and business experts. To learn more about visit sigmacomputing.com or join the conversation on Twitter @SigmaComputing.

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