Avatar for ShopPad

At the intersection of design and code

Customer Success Advisor

$34k – $40k
Apply now
Why ShopPad?
ShopPad is the largest developer of applications for Shopify's eCommerce App Store and we need YOUR help to make sure our amazing merchants always receive the best experience possible!

Our apps power over 60,000 of the most exciting eCommerce companies on the internet. We work with companies like Tesla Automotive, Nine West, General Electric, Sundance Film Festival, Acer Computers, Starwood Hotels & Resorts, David Blaine, 5-Hour Energy Drink and many more to deliver software experiences that perform and delight.

Our founders are experienced entrepreneurs and we're backed by some of the best angels in the Bay. The office is located in Oakland’s vibrant Uptown neighborhood — just a few blocks from 19th Street BART station.

About the job:

Customer Success Advisors provide excellent verbal and written support. Our team will train you on our apps and ShopPad’s best practices.

Requirements

Ability to think logically and solve problems creatively
Effective verbal and written communication skills
Computer proficiency
Friendly, "can-do" attitude
An eagerness to learn new skills
eCommerce, CSS or HTML experience is a plus!
Perks

Fast-growing startup with lots of opportunities for personal growth, career development, mentorship & continuing education
Medical + Dental + Vision + Commuter benefits
Option to work remotely on Thursdays
A fully-stocked kitchen with snacks and beverages
Regular team lunches and happy hours
Three weeks PTO plus 11 paid holidays (including some fun ones like your birthday)
Sound Exciting?

If this sounds like a team you'd love to be a part of, then please submit your resume and cover letter showcasing why you're awesome and why you're excited to join our team!

**Please note this is not a remote position and will require office presence.

Job Type: Full-time

Salary: $17.00 to $20.00 /hour

ShopPad at a glance

At the intersection of design and code

ShopPad focuses on Ecommerce and Shopify . Their company has offices in Oakland. They have a small team that's between 11-50 employees. To date, ShopPad has raised $500K of funding; their latest round was closed on August 2013.

You can view their website at https://www.theshoppad.com or find them on Twitter.

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