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Helping businesses succeed through shipping

Director of Product Management

$180k – $220k • 0.0% – 0.2%
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Shippo lowers the barriers to shipping for businesses around the world. As free and fast shipping becomes the norm, better access to shipping is a competitive advantage for businesses. Through Shippo, ecommerce businesses, marketplaces, and platforms are able to connect to multiple shipping carriers around the world from one API and dashboard. Businesses can get shipping rates, print labels, automate international documents, track shipments, and facilitate returns. Internally, we think of Shippo as the building blocks of shipping. Shippos are a diverse set of individuals. We look for culture and skills add in every new person.

Join us to build the foundations of something great, roll up your sleeves and get important work done everyday. Founded in 2013, we are a proud team based out of San Francisco. Shippo’s investors include Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub and others.

As Director of Product you will be responsible for setting direction and driving major strategic and product initiatives. You will have significant strategic impact and influence the direction of the company, as well as direct responsibility for new products and those already loved by thousands of businesses. You will do this together with an amazing team of talented, passionate product managers and leaders from across functions.

You must possess deep understanding of web technologies - although not necessarily as a software developer – as you will be responsible for the design, delivery, and ongoing management of solutions that involve external API’s, machine learning and server-side functionalities. You must be able to develop product roadmaps and project schedules, track project progress, effectively communicate status and/or issues that arise, and use diplomacy and creativity to keep project initiatives on-target. You have a knack of learning complex systems quickly and becoming a “go-to” resource for project/program-specific knowledge and assistance.

RESPONSIBILITIES:

Advance Shippo’s product vision and roadmap.
Lead the effort to develop clear and compelling product requirements / user stories for new initiatives as well as existing product enhancements.
Work closely with internal business leads and teams as well as partners to execute on the product roadmap.
Monitor product adoption, proactively identifying opportunities and making actionable recommendations to drive product uptake and effectiveness.
Manage and communicate project schedules, goals, and dependencies, drive cross-functional initiatives, and regularly represent status to senior leadership.

REQUIREMENTS:

Proven leadership in managing a successful product.
Strategic product thinker with a track record of identifying new opportunities in a changing technical and market landscape.
Demonstrated technical proficiency and effectiveness working closely with engineers.
Strong communication, influence and cross-functional collaboration skills; able to create clarity and drive focus in complex and dynamic contexts.
Prior work experience in ecommerce, SaaS and, ideally, the logistics industry.

BENEFITS:

Medical, dental, vision (90% covered by the company, incl. dependents).
Flexible vacation policy + flexible work hours.
Free lunch / drinks / snacks.
Fun team events outside of work hours.
Awesome team that cares about Shippo's mission, product and co-workers!

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