Shift is an online marketplace for buying and selling used cars
We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.
And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go.
As a Concierge, you are the face of our company. You support our customers through every step of the Shift car shopping and buying process to ensure that their experience is delightful.
We’re looking for self-starters with a great attitude, who are excited to join a fast-growing team.
You’ll work for a successful company while building great relationships with customers and earning rapidly increasing levels of responsibility based on results. Candidates should have a passion for customer service and an outgoing, yet professional demeanor.
Full-time and part-time opportunities with flexible hours.
Generous startup perks included!
Interest in customer service and connecting with people.
Self-motivated individual who can demonstrate initiative, flexibility, teamwork, and maturity under pressure, while demonstrating great judgment and ability to resolve issues as they arise.
Ability to collaborate effectively in a sales environment.
Eagerness and desire to take on new responsibilities.
Detail-oriented, trustworthy, personable, and articulate.
Savvy individual with a sharp eye for detail who is constantly thinking about creative ways to improve processes and procedures.
Valid California driver's license and a clean driving record
Nice to have:
1-2 years of customer service experience
Proven leadership ability (manager, leadership roles in school, history of promotions)
Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.
Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.
Why join now?
We’ve built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.
SHIFT is the Bay Area’s #1 seller of used cars with $150 million in cars sold per year. We’re serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.
SHIFT is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Shift at a glance
Shift focuses on Washington, Dc and Bay Area, Ca. Their company has offices in Los Angeles, San Francisco, and Washington DC. They have a large team that's between 501-1000 employees. To date, Shift has raised $113.8M of funding; their latest round was closed on April 2019.