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Shift is an online marketplace for buying and selling used cars

Shipping Dispatch Manager

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We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.

And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go.

We’re looking to bring on our first ever Shipping Dispatch Manager! You will be in charge if shipping cars to and from each of our Hubs and manage inventory accurately.

Job Duties:

- Liaise with all transportation and shipping vendors, and assign work appropriately
- Manage all of our inter-market shipments
- Coaching the business on number of trucks needed, where, how we go about it, etc.
- Track and report all shipping costs and work to reduce costs as much as possible
- Audit and track ELD hours, following regulatory compliance requirements, specifically around ELD in accordance with FMCSA.
- Be intimately familiar with the precise whereabouts of on-site and off-site inventory
- Be very familiar with the general condition and specific status of each unit in our inventory.
- Determine exact vehicle disposition and schedule the unit for the required drop-offs and deliveries, based on system - - information concerning vehicle identity, location, and specific work being requested.
- Verify unit condition and check that sheet and/or shipper sign-off is secured.
- Initiates “shippers” for all assigned vehicles being transported to any destination by Porter or by Carrier.
- Ensures disclosure documentation is prepared and confirmed on all units being delivered to retro-fit or directly to Auction or directly to dealers.
- Responsibilities include contacting Auction directly to pick-up vehicles.
- Maintain on-going involvement with continuous improvement process in all areas of responsibility.

* 3-5 years of dispatching and/ or logistics experience
* Customer service oriented
* Computer savviness
* Proficient in Excel
* Comfortable with Salesforce (preferred not required)

On diversity
Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.

Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.

Why join now?
We’ve built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the  US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.

SHIFT is the Bay Area’s #1 seller of used cars with $150 million in cars sold per year. We’re serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.

SHIFT is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.