A Mission-Driven Food Ordering Platform for Companies
Restaurant Operations InternNo salary
Sharebite is an online food ordering platform with a social mission. Our platform is built specifically for companies, allowing their employees to place meal orders with incredible restaurants while helping to address social injustice in our communities.
Sharebite is a mission-driven company focused on addressing a fundamental social injustice in our communities: childhood hunger. Food insecurity has ripple effects throughout communities that impact educational attainment, employment opportunity, incarceration rates, and more.
At Sharebite, we understand that food is fundamental far beyond nutrition… it is the cornerstone to healthy, vibrant, and equitable communities. That’s why we partner with City Harvest to address the issue of childhood hunger. For every meal ordered through our platform, Sharebite donates at least one meal to children facing food-insecurity - at no additional cost to the customer or our restaurant partners. Join the team and help feed your city!
Sharebite is seeking recent graduates for an intern-to-hire role on our Restaurant Operations team. Sharebite recently launched our national expansion campaign and are looking for sharp, highly motivated individuals who can help Sharebite expand our national footprint in exciting new markets across the country. We know many jobs for recent graduates have been deferred or eliminated completely. Sharebite is offering a unique opportunity to intern with our team to learn the business, demonstrate your talent, and earn a full time paid position in one of New York City’s fastest growing, mission-driven tech companies.
As a Restaurant Ops Intern, you will be focused on ensuring restaurants are set up for success on Sharebite’s ordering platform. You will own a portfolio of high-value restaurant accounts that are coming back online in the wake of COVID-19 shutdowns across New York City and other markets. Additionally, there will be a steady flow of newly signed restaurants that need to be trained, onboarded, and prepared to receive and fulfill orders as their cities come back online from COVID-19 as well. We will be extending offers to interns to permanently join our Restaurant Operations team and continue to help drive results in revenue growth, operational excellence and customer satisfaction.
What You'll Do
Set your restaurant portfolio up for success (e.g. conduct training with restaurant management, educate partners on platform tools, advise restaurants on best-practices of top performers, and set expectations for order fulfillment and issue resolution).
Work collaboratively with the Restaurant Sales, Business Development & Customer Success teams to provide post-sales data/feedback and help optimize operations & strategy.
Be the go-to person for your account portfolio, proactively identifying risks, identifying opportunities for growth, and work cross functionally to expand and support your accounts
Bring your analytical A-game. You’ll be working on performing analysis to understand trends, provide actionable insights, and track the productivity and success of initiatives
Personable & Professional - you're articulate, straightforward & engaging. You have a service mindset and enjoy helping to solve customer problems.
Handle the Big Picture and the Small Details - you have a keen focus on the little things that matter to our customers and partners and an eye to the big picture looking to create new ways to add to existing partnerships
Exceptional Communicator - you are the voice of Sharebite for our restaurant partners, you communicate effectively both externally (with restaurant owners & management) as well as internally (with your teammates and other key stakeholders)
Collaborative Team Player - you value working hard and supporting your team, you take pride in doing an exceptional job and you’re the first to high-five a teammate when they do too.
Organized Efficiency - you have no problem managing several tasks and tend to have high “bandwidth” to take on multiple responsibilities, you’re comfortable with ambiguity and working in a rapidly evolving environment.