Providing personalized guest experiences driven by data, marketing, and guest engagement
Director, Sales Operations
About the Role
We’re building a world-class revenue organization - one that combines highly effective sales processes and systems with a customer experience that people will rave about. The right person for this role is an experienced Sales Operations leader who is able to both operate strategically at 10,000 ft and execute tactically at 10 ft. We are looking for someone who is excited to be the driving force behind an amazing sales team.
What You'll Do
- Define and continuously improve sales processes internally to maximize sales productivity and drive revenue growth
- Architect or guide the process to rearchitect salesforce for new products, contracts, and sales processes
- Lead development of analytical frameworks, tools, dashboards, and techniques to measure and report on key revenue and sales pipeline metrics, as well as individual seller metrics
- Lead efforts to scale standard methodologies to improve sales team productivity
- Measure progress against revenue goals and provide key metrics and data to Revenue Leadership
- Partner with cross-functional teams to ensure successful execution of key projects including marketing, sales, customer success, and product
- Continuously find opportunities for process / program improvements and optimization
Who You Are
- 8+ years of experience in sales/revenue operations, preferably within high-growth technology or SaaS environments
- Visionary for revenue operations function for the company
- Experience supporting enterprise sales organizations, customer success, marketing and successfully driving management in a complex, changing organization
- Lead generation and GTM strategy development experience
- Experience with a variety of salesforce structures and broad change management of systems to drive new business models or efficiencies
- Advanced knowledge of Salesforce CRM and Excel required, Netsuite and Totango desirable
- Ability to drive change across functional and business boundaries
- Strong communication and interpersonal skills
- Self-motivated and able to handle multiple competing priorities
- Adaptable for quickly changing landscape of startup environment
- Passionate about hospitality
What We Offer
- Competitive salaries and flexible work life balance
- Equity share in a growing business
- Unlimited Vacation. We trust you to take the time you need to be your most productive self.
- A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
We believe that when insight and instinct combine, people and businesses thrive.
At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.
A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.
We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
A full slate of benefits coverage including: medical, dental, vision.
unique memberships through One Medical and Perkspot
Competitive salaries and flexible work life balance
pre-tax commuter benefits
Equity share in a growing business
A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space.
SEVENROOMS at a glance
SEVENROOMS focuses on SaaS, Enterprise Software, CRM, Hospitality, and Restaurants. Their company has offices in New York City, New York, and London. They have a mid-size team that's between 51-200 employees. To date, SEVENROOMS has raised $25.009M of funding; their latest round was closed on October 2018.