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World's First Emotion Sensor & Mental Health Advisor

Customer Support Specialist

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Sentio Solutions is developing digital biomarkers and therapeutics to change the way we diagnose, monitor, and care for Mental Health. Our first product, Feel (myfeel.co) is an emotion-sensing wristband and an app that provides real-time monitoring and personalized interventions, for people that suffer from Anxiety and Depression.

We are looking for a Customer Support Specialist to assist our customers – during our early deployment projects - with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customers’ and end users’ queries, recommending solutions and guiding end users through features and functionalities. To be successful in this role, you should be an excellent communicator demonstrating a positive attitude and attentiveness and be able to earn trust. You should also be familiar with help desk software.
Ultimately, you will help us establish our reputation as a company which offers excellent customer support during all sales and after-sales procedures.

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