Director, Cloud Quality Engineering

 (8+ years exp)
Published: 4 days ago
Avatar for Seismic Software

Seismic Software

Tell stories that compel action. Get the right story to the right buyer, every time

Job Location

Job Type

Full Time

Visa Sponsorship

Not Available

Hires remotely

Everywhere

Relocation

Allowed

Hiring contact

David L

The Role

Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, and Australia.

Seismic is seeking an experienced leader to head a distributed team of talented Quality Assurance (QA) and Test Automation (QE) engineers, and to promote a quality mindset across the global organization. This position will be responsible for all aspects of the Software Quality function at Seismic, reporting VP of Engineering. The role works closely with the VP’s and Directors of Engineering, DevOps, SRE, Product Management and Customer Support to ensure overall software quality in development pipeline all the way to production regions, and to set the strategy for developing high-quality software to solve complex problems for our customers and users.

What you'll do:

The planning, development, and direction of software quality assurance policies, processes, programs, and initiatives in the full SDLC (Software Development Life Cycle)
The overall work for automating the quality aspect of Seismic software development, including test automation framework, performance and load testing, UAT, API and Component level automation, automated production monitoring, pre-release and post-release test automation and verification, and deployment and multiple region test automation
The monitoring and evaluation of our software production process, and the quality of the resulting products to improve existing modes of operation
Staying on top of production quality, and providing effective and timely communication regarding customer reported issues by collaborating with other key stake holders in Engineering, DevOps & SRE, Customer Success, Customer Support and Product Management.
The hiring, onboarding, and training of new QA engineers and leaders who will handle the manual and automated testing
Orchestrate data quality frameworks and security test automation projects
Working closely with product management and dev teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the globally distributed QA organization
The development, implementation, enhancement, and maintenance of our quality standards, tools, training, and methods
Efficiently driving product quality and promoting leading industry best practices meeting QA department goals and objectives
Develop and manage QA metrics for performance improvement of all teams, own quality dashboard for key stake holders and the whole R & D group
What you bring to the team:

10+ years of experience in Quality, 5+ years of experience in Test Automation of enterprise software products
3+ years of leadership experience, including managing teams of 20 people or more. Experience managing a global team preferred
Strong familiarity with SaaS Software development cycle
Strong familiarity with cloud technology: Docker, AWS/GCP/Azure, experience with coding in C# and Python preferred
Bachelor's Degree in Computer Science or related technology field minimum; Master's degree preferred
Experience managing automated testing, performance, load and stress testing, SaaS production monitoring, production incident response and debugging
Strong ability to handle a heavy workload with multiple projects and frequent interruptions
Strong ability to work in a changing, dynamic environment
What we have for you:

Flex PTO, paid holidays, and paid parental leave
Competitive Medical, Dental and Vision Plans
Robust 401(k) fund options with company matching
Flexible work schedule
Seismic Cares volunteer program
#OneSeismic culture that celebrates wins, encourages autonomy, ownership, and transparency

Headquartered in San Diego and with more than 1,300 employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

More about Seismic Software

Perks and Benefits

Healthcare benefits
Retirement benefits
Parental leave
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Funding

AMOUNT RAISED
$64.5M
FUNDED OVER
3 rounds
Rounds
C
$40,000,000
Series C May 2016
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