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Business Productivity SaaS Platform focused on Actionable Insights and Intelligent Actions

Pre-Sales Consultant/Sales Engineer

₹5L – ₹10L
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Key Deliverables:

• Liaise with Sales team & prospects, understanding technical requirements and provide better solutions for prospects
• Ability to drive technical conversations and gather information quickly
• Support the sales teams from a technical standpoint, enabling them to win deals and at the same time making sure that product would be a perfect fit for the customers
• Role also involves working closely with customers setting up the product or redefining them
• Ensuring support to on boarding of new customers, making sure that they are fully satisfied from a technical perspective.
• To help in bridging the gap between the solution that Company is building and the problem that the world is solving with it
• Help prospects address their challenges by providing creative, out-of-the-box solutions and ensure we are a part of the customer journey from the initial inquiry phase up until their historical data is migrated
• Grapple with Customer queries on a regular basis and engage with product and engineering teams to provide feedback and help tweak the product
• Must be technically savvy and experiences with integrations and data management

Required Skills:

• 1+ years of relevant experience in B2B SaaS presales
• SaaS Presales experience preferrably from Customer Experience/Support products focussed to the US market
• Prior experience in managing cross-functional teams
• Experience in early-stage startup environment and inherent hustle factor would be an advantage
• Understanding of Customer relationship management will be an advantage
• Fluent communication and ability to manage situations on the ground
• Knowledge of APIs and data is a plus
• Focused and possesses sales mindset
• Enthusiastic and self starter attitude
• Demonstrates high ethical value

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