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Simple and affordable multi-touch attribution

Implementation Consultant

$40k – $80k • 0.01% – 0.05%
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About Rockerbox:
Your favorite brand’s favorite attribution platform.

Rockerbox works with the leading DTC brands to help them best understand and optimize their marketing mix.

From Rothys to Glossier to Eight Sleep and Makespace, all of these brands are able to continue to grow by knowing what marketing channels and tactics are driving the most conversions and highest value customers.

Rockerbox enables this through a SaaS (software as a service) platform and multi-touch attribution models that factor in activity from digital and offline channels across social, search, out of home, TV, direct mail, and podcasts.

Rockerbox was named 212 NYC and The New York Times Ad Tech Startup of the Year and joined Inc list of 5000 fastest growing companies in America in 2018 and 2019.


Role Overview:
As an Implementation Consultant, you will join a rapidly growing team responsible for owning the implementation and technical setup of Rockerbox clients.

You will be the direct feedback loop into Product and Engineering, helping identify and prioritize features to make the Rockerbox platform as easy to use as possible.

This is the perfect role for someone who wants to get direct experience working on enterprise software and expanding their technical and analytical skill sets. You’ll get to work in a fast paced environment with high exposure where there’s no limit on what you’ll get to learn and work on.

Responsibilities:
* Lead implementation for Rockerbox clients
* Partner directly with Growth Solutions to ensure best technical implementation given the client’s goals and objectives.
* Own the implementation timeline, liaising internally with Product and Engineering to execute any custom implementations.
* Identify areas for increased operational efficiency
* Partner cross-functionally with Sales, Product, and Engineering on greater standardization and automation of client onboarding process


About You:
* 2+ years of experience in an implementation or technical support role (SaaS products preferred)
* Extremely detail and process oriented with a natural inclination to standardization and automation
* Detail-oriented with the ability to juggle multiple issues and projects at once
* Self-starter, comfortable navigating ambiguity and working in a fast-paced, dynamic environment
* Familiarity with ad tech and marketing tech ecosystem
* Strong communication skills- both written and verbal
* SQL, R or Python experience a plus
* Enthusiastic, self-motivated, and extremely resourceful
* Strong work ethic and sense of humor

Meet your team

People you would work with in this role

Ron Jacobson

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Co-founder @Rockerbox. Former Product Manager and early employee of AppNexus.

Sameen Karim

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Currently at @Rockerbox via acquisition of @Eventable (Co-Founder & CEO). @University Of California, Berkeley Computer Science dropout.

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