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We're rethinking research.

DevOps Site Reliability Engineer

$90k – $110k • No equity
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About Us
Rival Technologies (rivaltech.com) is a market research technology company based in Vancouver. When you join Rival Technologies, you’re joining a company solving a big problem for a massive industry. We’re developing voice, video and chat solutions that allow global brands to more effectively get the insights they need to make better decisions. Our enterprise-grade platform rivals traditional research and survey methods and enables companies like the Vancouver Canucks and the NFL to talk to their customers, employees or fans via messaging and other mobile-first apps.
We are boldly taking the insights world to its next phase—and we’re looking for great talent to join this rocket ship.

Our Culture and Team
Craftsmanship, collaboration and courage. These three are at the core of our culture at Rival Technologies. As part of our growing team, you’ll get to work with people who have mastered of their own craft—experts who embrace change and aren’t afraid to try new things. You will also get to participate in our offsite retreats, and other company events (previously we have done splatter paint parties, beach cleanup and Canucks games).

About You
You have a passion to automate repetitive tasks and for deployments to go smoothly. You write code for any task you do more than once, and cringe at the thought of making changes to systems without making changes in the code. You proactively look for opportunities to replace manual, repetitive processes with maintainable, repeatable code and tools. You’ve are a dashboard wizard and know how to create effective dashboards.

Job Description
• Responsible for deployment, availability, reliability, and overall performance of the cloud infrastructure
• Perform Root Cause Analysis and proactively prevent recurrence of issues through design, testing and implementation of software-based solutions
• Ensure services are designed with 24/7 availability and operational readiness
• Implementation of proactive monitoring, alerting, trend analysis and self-healing systems
• Design response plays for potential emergency situations and run drills with the team to minimize mitigation times

• BS, MS, or PhD in Computer Science or Systems
• 5+ years experience with POSIX based systems
• 3+ years experience in an Ops/DevOps/SRE or Software Engineering role
• Programming skills (Javascript, Python, Go, Java, and/or C)
• Experience working with databases and big data sets
• Experience with cloud providers (AWS, GCP, etc)
• Strong interpersonal communication skills including listening, speaking, and writing
• Ability to work across teams and across disciplines (Engineering, QA, Product Management, etc.)

Nice to have
• Experience with APMs (Datadog, New Relic, X-Ray, Stack Driver)
• Experience with microservices and service mesh

Tell us about yourself
Here are a few things that we’d be interested to hear:
• Share a project that you have worked on, a link to a blog or Github account.
• Tell us about an (open-source) project you contributed to in a software design capacity?

Meet your team

People you would work with in this role

Justin Hamade

Avatar for Justin Hamade
Technology Leader with 20+ years experience
Founder - CEO Rival Technologies Founder - Vision Critical Investor
Works at Rival Technologies

Peter Hrynkow

Avatar for Peter Hrynkow
Vancouver Tech Leader

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