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Market Development Manager (Bilingual French / English)

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Note: The right candidate will be based in Toronto. This candidate will travel to Montreal for launch and then be back in Toronto (and then visit as needed). A key component of this role is experience conducting business in French in Montreal.


The right Market Development Manager loves a fast-paced environment with ambitious targets. The successful candidate will be a well-rounded, genuine person who has the passion to hustle like nobody’s business and deliver extraordinary results.

Key Responsibilities

* Sourcing new potential clients, initiating contact and developing relationships.
* Finding, pitching and closing accounts. Basically, rockin’-it out there, in pursuit of achieving #1 status in the category!
* Building a sales strategy to grow business within new territories and execute at light speed
* Deliver extraordinary customer service to all accounts. Building loyal and positive relationships at a local account level
* Anything and everything that can go wrong with an account is yours to own, work through and come up with creative solutions while enlisting team support


* 5+ years of experience in Field Sales or Account Management role
* University Degree preferred
* History of success hitting the streets to close deals
* Proven success being accountable to sales targets and KPIs
* Demonstrated empathy for merchants, vendors and other stakeholders
* Creative solutions-driven mindset, with a “get things done” attitude
* Ambitious and fearless
* Bonus points for existing relationships within the restaurant industry
* Entrepreneurial spirit - pride yourself on seeing it through and executing with excellence
* An innovative mindset - you are extremely creative and constantly looking for ways to improve upon things
* A charismatic “people personality” - flexible, fearless, and excited to help build something awesome and share it with the world
* Authentic and sincere - Can we throw you in any conversation and you’d thrive? We work with a range of cafes, restaurants and QSRs. You should be able to kick around any conversation and make others feel comfortable.


* Competitive salaries – we strive to pay top market compensation
* Every Ritual employee owns equity and becomes a shareholder
* Health coverage & life insurance plans to fit your needs
* Flexible vacation policy – work hard and take time when you need it
* We eat our own dog food – Ritual credits provided daily to use towards coffee and lunch
* Work with truly elite peers in a super-fun office
* Be at the heart of the growth startup community