Avatar for Ritual

Country Manager, Hong Kong

Apply now
Description

As the GM, you are the chief executive of your market, ultimately responsible for sales, customer and merchant experience, operations and the growth of our business in one of the major cities globally. This means that local partnerships, marketing, service quality management, social media & PR are all in scope and the GM has a deep understanding of the local market.

The GM will also work closely with product/engineering to roll out new features & improvements. The mixture of analytical ability, creative skills, leadership and hustle makes the GM position a challenging role, but if you are incredibly intelligent, talented and think you have what it takes, we want to hear from you!

Key Responsibilities

* Lead the team in growing revenue and order volume
* Manage the market P&L
* Initiate creative local marketing strategies and user growth campaigns
* Manage deployment and quality of supply (i.e. coffee & restaurant partners)
* Represent Ritual at local events and with local PR
* Analyze business data to assess performance of growth campaigns & user engagement
* Work with product/engineering teams at HQ to improve product & processes
* Help scale our other cities through developing and sharing best practices

Qualifications

* 8+ years of operations or sales management experience
* University Degree preferred
* Hustle and hunger- ruthless dedication to results
* Stellar networking skills and the ability to make smart partnerships happen
* Data-driven decision mentality and sound business judgment through strong analytical thinking
* Creative solutions-driven mindset, with a “get things done” attitude
* Ambitious and fearless