Global Product Operations Associate (Card Payments Technology)

ABOUT THE TEAM
Revolut does Operations differently. The team sits at the core of Revolut, working with departments across the business to help solve issues and create effective, scalable solutions.
Operations has been responsible for major milestones like launching Premium and building our banking infrastructure, as well as saving millions of pounds for the business.
Working in Operations at Revolut will give you exposure to a range of different verticals, where you will deep dive into the fundamentals of each business area you work on. This gives you breadth and depth of experience unrivalled in almost any other job and offers you the chance to have a huge impact on Revolut’s success.

ABOUT THE ROLE
Within Operations, the Processing team deals with all aspects of processing card payments. This includes building support for new features (think Apple Pay, Google Pay, 3DS, etc.), ensuring compliance with regulations, and building our future infrastructure, such as our state-of-the-art, in-house payment processor.
Working in this team, you will form an expert understanding of card payment systems, as well as Visa and Mastercard latest products and services and how they work.
We are looking for a Product Operations Associate to own the relationship and coordination with our third-party payment processor.

What you'll be doing:
• Owning process development strategy and execution plan
• Managing the backlog of issues, and working with vendors to resolve them
• Owning the vendor relationship, and commercial discussions
• Developing a deep understanding of the performance of the processing platform\
• Driving product improvement across multiple markets through rigorous data analysis
• Gathering product requirements and scoping out development work
• Working closely with operations to ensure operational KPI’s are met throughout the lifecycle of a product.

WHAT SKILLS YOU'LL NEED
• You have graduated with at least a 2:1 in a STEM degree from a top university & have 1-3 years experience, preferably in a tech company
• You are highly logical and technical
• You know enough SQL to get the answers you need without relying on others
• You have a solid track record of taking ownership and delivering results
• You are curious by nature and interested in making an impact





A LITTLE ABOUT US
We believe that there are better ways for people to control their money. Easier, fairer ways.
Revolut started in 2015 with fee-free card transactions abroad. We’ve since added current accounts, business accounts, savings, insurance, and even cryptocurrency trading.
We reached 4 million customers in February 2019 and we’re adding another million every quarter.
And we’re only just getting started.
Come and help Revolut build the world’s first truly global bank.

WHAT WE ARE LOOKING FOR
From employee 1 to employee 1000, you will be slotting into a global team that shares a number of traits.
You can work autonomously and take ownership. We thrive with the space and responsibility to solve problems.
You operate best without lots of bureaucracy. We don’t hide behind fancy job titles or clunky processes ‘because that’s how things are done’.
You approach work in a logical way. We are not afraid to make mistakes but we use data and logic to backup decisions and improve understanding.
And you share our mission to improve people’s relationship with their money.

THE BENEFITS
• Competitive salary
• Biannual equity bonuses
• All the latest tech you need
• Skip the commute and work from home once a week
• Roll with a free Revolut Metal subscription
• Pension plan
• Private health insurance
• Don’t panic about cooking: get free dinners with Deliveroo
• Start the day properly with fresh fruit and cereals
• Stay refreshed: get juice, tea, coffee and soft drinks on tap
• Rest up with 29 days’ holiday per year

Please only submit an application for one posting.