Product Owner - CRM

ABOUT THE TEAM
Our product teams are the workshops that transform Revolut’s ideas into reality. From creating Metal cards to developing cutting edge features such as Crypto Trading, Vaults, Budgeting/Analytics and Social Payments, each area of Revolut’s offering is owned by a dedicated product team with responsibility for all aspects of what they are building, from compliance and legal to business development and finance.
Each product team operates independently like a mini-startup within Revolut, with its own tech and design resources. This not only allows for fast-paced development and pivots, it facilitates passionate, close-knit teams that work closely together to achieve their goals.

ABOUT THE ROLE
We’re looking for an exceptional data-driven engagement product owner that will work on world-class content and data-driven solutions ensuring our retail customers are receiving maximum value from the Revolut product. If you’re looking for an opportunity to tackle big challenges alongside some of the most talented and dynamic people you’ve ever worked with, this might be the role for you. You’ll be an integral part of the team, collaborating closely with our growth, product, marketing and operations teams.

What you'll be doing:
• Creating high impact omni-channel engagement lifecycle campaigns based on customer insights
• Ensuring a rapid pace of split (A/B) testing and experiments to optimise key performance metrics; analyse findings, and deploy winners
• Managing a product team and collaborate with other product team to develop features to drive stickiness and long-term usage
• Partnering with regional growth teams to share best practices and collaborate on initiatives where applicable
• Establishing a strong understanding of customer segmentation and behaviours to build a foundation of customer insights that influence the product roadmap and our customer engagement strategy
• Creating, maintaining and improving analysis and reporting related to user engagement, retention, and churn

WHAT SKILLS YOU’LL NEED 
• 3+ years of experience in a growth marketing capacity, including experience working in a consumer mobile marketing environment
• Working as a product owner for a mobile app and working with engineers and designers to ship features regularly
• Proven track record of delivering results in a dynamic high-growth environment with aggressive timelines
• Advanced analytical skills - the ability to digest large amounts of data, identify trends and pursue the right questions to take action (knowledge of SQL required)
• Solid understanding of key customer and product engagement metrics that will help to drive and increase in-product engagement and overall customer health and affinity
• Experience in developing, presenting and executing multi-channel engagement campaigns
• Collaboration with stakeholders ranging from senior leadership, product and technical partners, and cross-functional marketing teams
• Excellent attention to detail
• Strong written and verbal communication skills
• Ability to organise and prioritise multiple projects and deadlines with minimal oversight




A LITTLE ABOUT US
We believe that there are better ways for people to control their money. Easier, fairer ways.
Revolut started in 2015 with fee-free card transactions abroad. We’ve since added current accounts, business accounts, savings, insurance, and even cryptocurrency trading.
We reached 4 million customers in February 2019 and we’re adding another million every quarter.
And we’re only just getting started.
Come and help Revolut build the world’s first truly global bank.

THE BENEFITS
• Competitive salary
• Biannual equity bonuses
• All the latest tech you need
• Skip the commute and work from home once a week
• Roll with a free Revolut Metal subscription
• Pension plan
• Private health insurance
• Don’t panic about cooking: get free dinners with Deliveroo
• Start the day properly with fresh fruit and cereals
• Stay refreshed: get juice, tea, coffee and soft drinks on tap
• Rest up with 29 days’ holiday per year

Please only submit an application for one posting.