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Turn your customers into brand champions

Director, Social Media and Advertising

0.01% – 0.02%
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This is a great opportunity to work at one of the fastest growing companies based in Silicon Valley that is
generating significant revenue, has world class management, has raised over $87 million in funding and
is playing in an exploding market segment. If this excites you, we’d love to meet you!

Role Summary:

The Director of Social Media and Advertising, reporting directly into the VP of Client Success, will lead
the social media strategy, ideation and execution of social media advertising campaigns on behalf of our
key clients.

The ideal candidate will be a strategic and analytical social media expert who is a self-starter, has a
proven track record of driving performance results and possesses in-depth knowledge of Facebook
advertising.The right candidate will be “social first’ in their thinking, understanding that brands must
engage their own audiences effectively before they can scale brand storytelling. If you can help us level
up in social media advertising, we want to hear from you. This is an exciting opportunity to work with
one of the most sophisticated Facebook advertising platforms you have ever seen!


• Lead the development of our online advertising strategy and analysis for our clients.
• Recommend customer segmentation, media tactics and campaign measurement and optimization.
• P & L ownership for our online advertising business.
• Contribute to new business efforts including proposals, research and pitching.
• Closely evaluate creative to ensure work is aligned and achieving media goals.
• Lead advertising program budgets and monitor client expenditures.
• Lead key biddable social media programs and manage all tactical aspects of running campaigns.
• Drive data-driven analysis and insights to improve campaign effectiveness and value to the business.
• Lead the ad user experience with testing and optimizations (i.e. ad creative, ad placement, landing page experience, conversion forms, post-conversion relationship, A/B and multivariate testing, etc.).
• Partner with cross-functional teams for integrated campaign program development.


• Bachelor’s Degree Required.
• 10 years’ experience in digital strategy & social media within a marketing organization, leading agency, or leading media/social technology organization. (At least 5 years including team management and staff leadership.)
• Significant experience in digital marketing & social media technology, strategy, and execution.
• Experience with social listening tools, social management platforms, and digital media technologies.
• Ability to work in fast paced environment, executing long-term strategies and responding and reacting real-time adjustments.
• Exceptional organizational and project management skills.
• Polished demeanor with clients, vendors, and publishers.
• Experience identifying meaningful, actionable insights within past successful social media campaigns.
• Biddable platforms experience to acquire target audience at scale with efficiency; Experience using mobile tracking and attribution methodologies (e.g., AdWords, DoubleClick, Google
• Analytics, 3rd party digital and mobile ad serving and tracking platforms.)
• Experience with Facebook Advertising and Facebook Ad Manager.
• Experience in forecasting and managing to forecast; Demonstrable technical skills with a strong point of view on how to leverage the channels at your disposal to exceed your campaign goals.
• Proven track record of using biddable media to acquire, engage, and nurture users throughout the funnel.
• Strong analytical and troubleshooting skills, business acumen and proven ability to create senior management-level presentations.

About Reputation.com:

Ninety percent of buyers say online reviews influence their purchasing decisions. A difference of one “star” in a rating leads to a 9 percent difference in revenue. Yet companies struggle to ensure that their reviews and ratings reflect actual customer satisfaction.

CMOs find themselves at the mercy of algorithms they don’t control on Google, Facebook and thousands of specialty sites – where no amount of marketing spend can offset the negative impact of a weak online reputation.

We deliver the category-leading Online Reputation Management (ORM) platform for large, multi-location enterprises. Our intelligent platform helps them:

· Monitor review sites and social media
· Generate more representative star ratings and reviews
· Make operational changes to improve customer experience
· Maximize customer retention and revenue

Reputation.com is a World Economic Forum Global Growth Company and is funded by the same top-tier venture capital firms that backed Google, Skype, Intuit and Microsoft.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.